Sporthotel Pontresina — Restaurant in Pontresina

The room was spacious but lacked any touch of an interior designer. It felt empty and uninviting, far from cozy. The SPA's operating hours are a major drawback – closing at 7:30 PM is far too early, especially for active guests. After a day of downhill skiing followed by evening cross-country skiing, it's impossible to use the SPA. In other hotels I've stayed at, the SPA was open at least until 9:00 PM.

Using the shower in the room was another frustrating experience. The water temperature fluctuates randomly between cold and scalding hot, which cannot be excused by the age of the building or the quality of the plumbing, especially since the showers in the SPA area maintain a consistent temperature.

The room cleaning service also left much to be desired. Leaving a full trash bin after servicing the room reflects poorly on the hotel’s attention to detail and guest comfort.

Breakfasts were disappointing, with a very limited and uninspiring selection. The rooms lack basic amenities like a kettle, tea or coffee, and, most importantly, a minibar fridge. While the hotel takes pride in not having minibars and offers a vending machine instead, having a fridge in the room is essential for storing personal items that need to be kept cool.

Additionally, the hotel description mentions a Tesla Destination Charger, which is misleading. There are paid commercial chargers available, but that's not the purpose of Destination Charging, which is intended to be complimentary and...

Our 5-night stay at The SportHotel was incredible. My husband and I came to cross-country ski. The location was perfect: we rented equipment nearby and walked to the ski trails, then took train back using complementarytrain/bus pass for people staying 3+ nights. Shopping & many restaurants a 5 minute walk. The building was beautiful inside and out. Artwork both modern and traditional, many period details, and comfy updates: detailed wrought-iron stair railings on the elegant staircase, antique furniture pieces on display, historic photos, contemporary sand-etched wall art in the dining room, fresh flowers & fruit all gave it a historic-modern Swiss ambience. Tidy & organized equipment storage area on lower level w convenient access. |The room was spacious, private, quiet with a beautiful view through 2 large windows w little balcony. Staff cheerfully & promptly provided our requests for extra pillows & blankets. Laundry service provided: fill a mesh bag & drop in bin near equipment room by 8pm, pick up after 8am. |I could write 300 words about the Breakfast. Elegant, varied, fresh, huge buffet of fruit, hot & cold cereals, toppings, nuts, yogurts, eggs, bacon, cheeses served around spacious circlular serving station w side table fullof fresh breads, attentive & pleasant uniformed wait staff. |Mixer opportunities w other guests. Driver/maintenance/cleaning staff very hard-working and esp. appreciated. Thank...

Our 5-night stay at The SportHotel was incredible. My husband and I came to cross-country ski. The location was perfect: we rented equipment nearby and walked to the ski trails, then took train back using complementarytrain/bus pass for people staying 3+ nights. Shopping & many restaurants a 5 minute walk. The building was beautiful inside and out. Artwork both modern and traditional, many period details, and comfy updates: detailed wrought-iron stair railings on the elegant staircase, antique furniture pieces on display, historic photos, contemporary sand-etched wall art in the dining room, fresh flowers & fruit all gave it a historic-modern Swiss ambience. Tidy & organized equipment storage area on lower level w convenient access. |The room was spacious, private, quiet with a beautiful view through 2 large windows w little balcony. Staff cheerfully & promptly provided our requests for extra pillows & blankets. Laundry service provided: fill a mesh bag & drop in bin near equipment room by 8pm, pick up after 8am. |I could write 300 words about the Breakfast. Elegant, varied, fresh, huge buffet of fruit, hot & cold cereals, toppings, nuts, yogurts, eggs, bacon, cheeses served around spacious circlular serving station w side table fullof fresh breads, attentive & pleasant uniformed wait staff. |Mixer opportunities w other guests. Driver/maintenance/cleaning staff very hard-working and esp. appreciated. Thank...