野人Shabu 高級肉吃到飽火鍋專門 花蓮 — Restaurant in Hualien City

我是第一次去吃，以「觀光客」的我們趁著當天是我生日想稍微犒賞自己一下吃好一點，便與友人聽聞貴店是藝人開的店（或只是投資？！）便想去慶祝吃一頓，殊不知是一切踩雷的開始...

我先說整體《餐點》吃下來我是滿意的

我吃痛風鍋，朋友吃牛肉鍋，外加生日招待一盤豬肉

但是綜觀整間店的《服務品質》是需要充分加強

同為餐飲服務業，我想建議貴店繼續努力，因爲會有很多用餐的客人多半也是因為藝人開的，想來嚐嚐！

第一、介紹菜單的流暢度真的有待加強 跟我借菜單介紹時常吃螺絲，可見對菜單不夠熟悉，又過度緊張，我想妹妹是新人吧？！所以請她慢慢講沒關係...

剛好隔壁新進一桌 介紹餐點就沒向客人借猜單 用背的一樣一直吃螺絲...我傻了 難道都沒資深人員陪同？！沒有統一的介紹SOP？！

第二、或許巡客席的頻率可以降低，外場人員5、6位 一直走來走去～當走紅毯？！眼神死盯著桌上的東西，難道重點只有客席的餐盤？恨不得想著快點收走我桌上的空盤？！ 一分鐘左右可以不同員工從我身邊經過3-5次...

The food is overpriced. This set costs 590NTD and they add 10% tax and service fee on top of it. To me, this set is worth 250ish. Aside from that, the service and food is average. The reason I gave 3 stars is because the ambience is good, they got large table and fancy stuffs. Well, I still recommend this place if you have no problem to...

Food was ok. Seating was nice and comfy. But service was not so good. We had to ask many times for things like soup jug fill up, sauce request, and extra items we ordered were missed totally. After we were done, they brought us someone else's order. I was hoping to like this place so I will try again but first...