My overall experience was delightful, but it's essential to address some concerns about their review practices. Despite the controversy surrounding their 5-star review incentives, I'll focus on the true essence of this hotpot establishment. Your hotpot adventure at 火锅世家 begins with the selection of a base soup. The first two options are included, but beyond that, you'll need to pay extra. The clear soup base and the spicy broth are excellent choices that truly enhance the flavours of your ingredients. However, I'd advise against the osmantus milk soup base, as it tends to mask the natural taste of the ingredients. One aspect where 火锅世家 truly shines is its fresh seafood offerings. You can indulge in numerous prawns, crabs, and various fish options. The seafood is remarkably fresh, making it a highlight of your dining experience. On the flip side, the meat selection is somewhat limited. While it may not cater to everyone's preferences, it's still quality. The focus here is more on the overall hotpot experience than a diverse meat selection. The restaurant boasts an extensive collection of drinks. However, I highly recommend trying their almond drink. It's a delightful and refreshing complement to the hotpot. As you wind down your meal, don't forget to explore their dessert options. They offer eight flavours of ice cream for you to choose from. I'd suggest going with the cone for an extra touch of...
Read moreWe were just here in Hua lien for sightseeing for 3 days. This restaurant with high score on google map is really catching our eyes especially it is a hotpot place. We reserved for 2 persons at 7pm but we arrived 20 mins earlier and we could still be seated.
The menu has a bit of English to show what kind of meat and from which part. We were confused at the beginning when we ordered since we thought it was A la carte menu. We have language barrier with the staff but I could see that the staff tried so hard to speak and explain in English to us. We really appreciate that. Thank you!
So basically, you will order as a set which varies from the price of meat or seafood. And the price will be included many choices of soup base, veggies set, rice or noodle, unlimited drinks, unlimited ice cream and you can make your own dipping sauce.
The soup was good and the meat quality are top! We really recommended you to experience this good quality of...
Read moreWe had our first meal in Hualien at this hotpot restaurant and it was truly unforgettable! From the moment we walked in, the staff were incredibly friendly, helpful, and welcoming. They went above and beyond to make sure we had a great experience, even accommodating my personal preference of not eating vegetables by offering to replace them with a generous and delicious plate of chicken instead.
All the ingredients were impressively fresh — from the vegetables and meats to the seafood — and you could really taste the quality in every bite. It’s rare to find a place that’s both flexible and so genuinely hospitable.
Highly recommended for anyone visiting Hualien. We’re already talking about coming back...
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