點餐系統有些混亂,臭豆腐表現普通,暫時不會考慮再次光顧。
針對店家回覆,提到我給予兩星評價是因個人口味偏好不同所致,這裡補充說明: (1) 外皮麵糊偏厚且帶有明顯的粉感。 (2) 「沒那麼臭」的臭豆腐,針對此我們有相應調整預期,但整體仍未達到預期中的水準。 (3) 配菜泡菜表現中規中矩,我們也未能完食。
比較難以理解的是店家的回應態度。對於每一則負評,其實都是一個進行服務改善的機會,例如可以說明為何選擇這種較厚、偏粉的做法、是否考慮調整,或者推薦其他搭配、醬料。若有更積極且具建設性的回應,我會樂意再訪嘗試不同口味。
The ordering system was somewhat disorganized, and the stinky tofu was quite ordinary. I am unlikely to revisit.
In response to the owner's comment suggesting that my two-star rating was due to different food preferences: (1) The batter was relatively thick and had a starchy texture. (2) The store brands its tofu as a less pungent version, which we adjusted our expectations for accordingly; however, it still did not meet our expectations. (3) The pickled cabbage was average, and we did not finish it.
What I found difficult to understand was the owner's attitude. Each low-rating review could be an opportunity for service recovery — explaining the thought behind the thicker, starchier batter, whether any adjustments might be considered, or suggesting other sauces or combinations that might suit different tastes. I would have been willing to revisit and try another flavor had there been a more engaging and constructive response, rather than a brief,...
Read moreIt is overrated!!!! I am usually very lazy to give google reviews but I specially search for this shop to give them a review to warn any other tourist like myself from disappointment.. the tofu has no stinky smell, overly fried very dry, not only the queueing process is complicated and the staffs are very stucked up and rude too.. try at...
Read moreI seldom give any food in night market recommendation. But I would rank five stars for this stick of stinky tofu. It’s quite delicious, I bought two flavor of this and both are tasty. The reason why I write this in english is for foreign to know how...
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