Swensen's Nanglinchee — Restaurant in Chong Nonsi Subdistrict

I just wanted to quickly pay for the single tub of icecream I pulled out of the fridge. Instead, you made me wait 5 minutes while you wrapped it in some rubbish that will take a million years to break down in landfill, including an inexplicable scoop of dried ice that later burnt me, sealed with 3 pieces of sticky tape, then put into another plastic bag just to give the environment an extra insult before handing it to me. It was preposterous and you should be ashamed of your...

I usually enjoy Swensen’s, but my experience at the Nanglinchee branch was a bit disappointing. I placed my order and ended up waiting for quite a long time, only to find out they had forgotten it. In the end, I had to cancel because it was taking too long.

The staff were polite when I asked about it, but the lack of coordination was frustrating. I hope the team improves their service flow so this doesn’t happen to other customers.

I still like Swensen’s overall, but this visit was...

Really bad service, came here for a takeaway ice cream. Ordered first and wait for like 20mins just for 2quarts of ice cream… tbh that was okay but the unacceptable was there’re 3-4more customers coming, ordered ice cream after me and then they served them first and put my ordered behind. Hahahaha really fun… is that normal that you manage the...