The service during my visit there was absolutely terrible. The staff stood around in a cluster watching our table whilst and we were eating and were not professional when serving or replying customers. They seemed reluctant to serve us and acted as if it was not in their job scope to do so, especially one waitress in particular who stared at us the entire time. I recall looking over at her a few times, but she would either look away for a few seconds and continue to stare afterward or simply stare back at me.
Jaelek is a nice, clean place with good food. Has the potential to be an excellent restaurant if not for the rudeness of the wait staff. That in itself is enough to be a deterrent to a potential next visit.
A language barrier or even "untrained" staff is understandable, but politeness is essential for workers in the service line and basic for everyone. I sincerely hope that the management will deal with this issue so that other customers in future will thoroughly enjoy their experience...
Read moreThis restaurant is super bad. This is the first time I tried this restaurant as I see rating and review. We have waited patiently for around 30 to 40 min for our dinner to be serve as we know is a lot of people. I can say we are very polite, even when we request for plate or soy sauce. But there is one lady waitress very bad attitude. She ignored our request for just 2 plates which is so easy to take for us as just few steps away, that's fine. Then when she served the food, she put it so hard like we have owe her money, I don't understand as we to spend money and wait so patiently and get this kind of service. That's alright too. When requested for just white rice, she showed her face which is very bad, and when she put rice on our plate, the rice is spill out then we said is OK we will do it ourselves. Then our final dish is served, she spin the round thing and my nephew glass of water is spill because she very rude. Overall, I don't suggest this restaurant if you don't want to...
Read morerich flavourful thai dishes, esp d red curry crab meat. d gravy is sooo amazing n every grain of my rice were coated in it!
the thai sausage entre was interesting w condiments like ginger & garlic slices, chilli padi & peanuts to accompany it. d various ingredients provide a intriguing taste when eaten together. delicious!
the pork knuckle is oso satisfying. although the skin is not crunchy, its texture is easy to bite into n d meat is tender n well marinated. both d sauces - chilli lime & soya based - ea goes v well w d pork knuckle.
d tomyum goong is superb, w a correct blend of sourness n spices, without d spicy hotness. however, i found d soup a tad on d sweet side after a while. the prawns were fresh sweet & crunchy - yums!
d restaurant owner must be a despicables fan, w a huge collection of...
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