Disappointing Experience Despite Good Food
I had high hopes for La Cucina, but unfortunately, the experience left much to be desired.
The place is very small and extremely noisy, making it hard to enjoy any sort of conversation or peace. As a solo diner, I felt clearly neglected. It took a long time just to get the menu, and even longer for someone to take my order. The staff took the order of a table right next to me while I was actively trying to get their attention. I was asked to change tables mid-dining so they could rearrange seating, which already felt inconsiderate. Then, they placed a new table uncomfortably close to mine to the point I could hear every word and felt like I was sharing a table with strangers. I couldn’t even get up without bumping into someone. What was worse: people who arrived after me (and ordered the exact same dish) got their food way before I did and left the restaurant before mine even arrived. It felt like favoritism or poor coordination. Multiple wrong dishes were brought to my table throughout the wait, which shows a serious lack of organization. Wait time for my food was 55 minutes, which is unacceptable in a casual dining setting. To be fair, some of the staff were polite, and the food itself was good, but the chaotic and uncomfortable service ruined the experience.
I rarely leave negative reviews, but I hope this feedback encourages improvement in service and management. There’s potential here but right now, it’s not...
Read moreI visited La Cucina on September 15, 2024, and was really impressed with their Italian food. The pizza 4 cheese was fantastic creamy, flavorful, and perfectly baked. The seafood pasta was another highlight, bursting with fresh, tasty flavors. They’re definitely doing great work with their Italian dishes! The waiter was also a standout, she was very friendly and professional, which made the meal even more enjoyable.
That said, there were some downsides. Their specialty, paella, isn’t always available, and they only make it at specific times they don’t share upfront. When I asked about it, the chef yelled at the waiter.. something like, 'We don’t make it now! Tell them we don’t have it!' which was uncomfortable to witness. The chef later apologized, explaining he was stressed and the waiter had asked him repeatedly, but it still left a bad impression.
Overall, the food and service from the waiter were great, but the chef’s behavior and unclear paella schedule were disappointing. I’d still recommend it for the Italian dishes, just don’t count...
Read moreOk but don’t go too late as they may no longer do pizza and you’ll end up ordering pasta late at night, hence the 4 stars.
Everything is good but we set out to go out to get pizza upon arrival we were told they no longer could serve pizza but pasta. Took some pasta dishes for the kids to have dinner but would not myself have it as I personally don’t like pasta that late at night.
The pasta dishes looked nice and very filling. The was actually a lot in each plates.
WiFI is available but did not try their toilet facilities so cannot comment on that.
The place is small but cute and...
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