KFC — Restaurant in Ümraniye

I went to KFC for a quick bite. The young lady that served me was so impolite. I apologised for my poor Turkish and pointed at the menu. she looked angry. she found me a menu but was annoyed. when I gave back the menu and said thank you in turkish she snatched it back. I was gobsmacked!! another young lady helped me there on. she was so polite and helpful, she spoke English and made the situation good. Many tourist come into the mall from the hotel, so wouldn't it make sense to have someone patient taking orders. that 1st girl was a disgrace and should be kept in the back of kitchen because she is rude impatient and had 0 tolerance. if you are a tourist and read this, don't be discouraged my Turkish people. they are actually really lovely. it's just her....

The chicken thigh was not well cooked, they were very late in delivering the meal, there were 5 employees inside to prepare the meal, and one employee was a cashier who spent a third of her time going to perform other tasks, and there was a long line of people due to the slowness of the financial accounting process for the purchase order, and there was Only one female staff member to prepare ordered meals, clearly job mismanagement, then you have to remind them sometimes to order. A bag of salt or a napkin, the food is of an average standard, I hope the service will...

Dropped by to pick up some late night food to end my night. Food was below average- didn't expect much more though. It's very conveniently located for hilton guests along with a range of restaurants at the food court.

The kid at the counter who took our order had a little bit of attitude towards my accent speaking Turkish. Take it easy sweetie- specially if you are barely fluent in your mother language! Hope she speaks enough English to read this... Other staff members were courteous with smiles on their faces. Thank you! Will...