Oriental Box - Hessa Street — Restaurant in Dubai

Ordered via Careem Food, accepted order and then cancelled an hour and half later after the driver had arrived to collect the food...called them direct they claimed they didn't deal with Careem food only Zomato and Talabat so somethings up as the menu is on Careem and they accepted the order...if rejected at the beginning then ok, but to leave us waiting and hungry is just rude. Awaiting an update from Careem but OB is now blacklisted after at least 8 years of patronage. I haven't the time or patience for this drama or...

Firstly, their delivery time and absolute joke. We called after over an hour to find out where our food was, and the man on the the phone was incredibly rude. It was apparently our fault for not calling and confirming the delivery time after placing our ONLINE order. And as we are new customers we "don't know their protocols". We eventually cancelled the order, mainly due to the rudeness and bad customer service we experienced. We won't be...

I ordered before from curry box and I was disappointed and now they have a new name with the same disappointment. This time I ordered pad Thai and spring rolls. The spring rolls were old and the pad Thai was over cooked and drenched in sauce. I called to complain and they collected the food and only credited me for a 3rd of the bill. I am disappointed that I got fooled twice by the same reaturant operating under...