The food was great and despite being busy came at a good pace and was delicious so top marks to Chef. The ambience was lively and it was a busy Saturday so the noise level did make it difficult for us all to hear each other but that can happen anywhere.
The service unfortunately was mixed. We asked for tap water for the table and was served a jug of hot water! It had to be returned and brought fresh and cold. It was meltingly hot in the restaurant but we had to ask for the air conditioning to be put on. All of these things were attended to without question so that was good.
One waiter in particular needs some input on appropriate behaviour! He questioned my choice of AF beer saying that I really ought to have an alcoholic drink because the best sort of nights involved you being carried home by your mates!!! I think customers choice of AF drinks being questioned could be very triggering for all sorts of reasons and he needs to understand that is not an appropriate comment. Then later when providing cutlery for the dessert he quite literally threw the cutlery across the table rather than make his way around the table to set it down from behind us. He is probably quite young and perhaps this is just a Saturday job because the 'grown ups' that served us were professional and nothing was too much trouble. So summary, great food let down by...
Read moreExceptional. Start to finish.
A meal here was our big treat whilst on holiday locally. Wow! Boy did it exceed expectations and didn't disappoint in any single way. I've eaten food across Italy and been lucky enough to be cooked for by many Italian friends of the family and this is right up there.
The attentive service was never intrusive and the feeling you have is of a restaurant that has real class.
I always know that the vegetarian options are a cut above when I've been given a taste and am somewhat jealous of the the options. The food is exquisite.
A special mention to the bartender who served me with a couple of drinks. The man knows how to make a cocktail, that's for sure. His Long Island Ice Tea and Zombie cocktail are worth the visit alone.
For a stunning meal I normally pass my compliments to the chef. On this occasion I went to thank the kitchen staff directly. They deserved it. That's how good the food is here. What a find this restaurant was.
Thank you for making our meal one of the standout highlights of our week away.
Grazie per la bellissima...
Read moreThis is the third time we have visited Nonno’s restaurant in Belper and we will return again!
The staff are extremely friendly and know how to have a laugh, and seem more than happy to accommodate dietary requirements (I base this assumption on my extremely fussy 9 year old!!!) The restaurant is very welcoming and cosy, without feeling like you’re up close and personal with the next guests.
As far as I’m aware the only toilets are down some stairs and i am not sure if there is a lift, so if you’re a disabled guest I would recommend double checking with the restaurant before booking, but I may be wrong about this.
The food itself is fantastic. Beautifully plated, and portion sizes are perfect to oversized in my opinion depending on what you have. The pizza bases are rustic and the sauces are seasoned perfectly.
This time we were a table of 9 (7 adults, a child and a toddler) we weren’t drinking alcohol and only half the table had desserts, and on average we spent around...
Read more