We paid ≈ £58 for a takeaway dinner for two and the quality of food and their ability to accommodate dietary restrictions was unacceptable. We ordered two honey garlic chicken skewers, and one of them had to be tree nut and gluten free. I assumed they would have a gluten free option for the skewers for the same price as regular, as the dish says gluten free option available on the menu. Instead, we were charged full price for two orders of skewers, that did not come with couscous (only one needed to be gluten free). As a replacement for the couscous, the waiter behind the counter listed their side dishes, and charged us regular price for these as well (two dauphinoise potatoes) which means there was not a gluten free replacement, but an additional side one can order for extra cost. So £46 for two orders of chicken skewers with dauphinoise potatoes instead of couscous. To make matters worse, when the waiter brought us our order they gave us just a couple teaspoons worth of honey garlic glaze on the side, and told us it was the last of it. Upon arriving home, we came to find that the skewers were completely unglazed and the little bit we got was all we had. If they had made this clear in the restaurant we would not have accepted the order. It is unacceptable that they would not only still make and serve a dish that they didn’t have enough ingredients to finish the primary flavor profile for, but still charge us full price for a dish missing its entire side and the sauce that creates the entire flavor of the dish. The chicken was dry and unremarkable, the peppers and onions undercooked. The potatoes in the dauphinoise were under salted and slightly undercooked, and carelessly thrown into a flimsy paper tray with the gratinated cheese completely stuck to the foil. As for the service, when we arrived we asked if we could order takeaway and the person behind the counter said no. Their nearby colleague said they might actually be able to accommodate. He told her no. She left to ask the back of house and came back with someone from the kitchen who very politely said they could do takeaway. She also said they had boxes they could put it in, but we ended up with paper trays covered in foil. The ambiance of the restaurant is nice but forgettable as the style is the typical modern aesthetics you can see anywhere in the world today. The only other item we ordered was ginger ale which I believe was £2.50, and we got ginger beer instead. So that leaves an additional charge of £9.50(hopefully a service charge), which unfortunately remains unknown to us as we didn’t ask for a receipt. We are Americans and this is our first time in Arundel: I certainly hope that these problems were not to take advantage of us as visitors but were instead oversights. Either way, this restaurant is unreasonably overpriced and the quality of food is completely unacceptable. If a restaurant that is primarily focused around high quality cuts of steak isn’t able to grill chicken properly, I would hate to see what they do to a piece of beef. I would not recommend the...
Read moreNestled in the charming heart of Arundel on the High Street, Steakist enjoys an enviable location, perfect for a relaxed evening out with a spot of people-watching. We were fortunate to have a table by the window, and the gentle buzz of the town paired beautifully with the stylish interior to create a very enjoyable atmosphere.
Service was a highlight. Our server was excellent, attentive without being intrusive, efficient, and impressively took our full order without a notepad, getting everything spot on. It’s always a good sign when front-of-house runs this smoothly.
We skipped starters, but couldn’t help noticing the couple next to us enjoying theirs, they looked delicious and well-presented, so perhaps something to try next time.
When it came to the steaks, however, the experience was mixed. My rump, ordered rare, arrived more medium rare to medium. My wife’s ribeye, requested medium, leaned toward medium-well. While still tender and flavourful, both cuts were noticeably underseasoned and lacked the distinctive depth of a dry-aged steak, a detail that steak lovers will spot straight away. A pinch more salt and a little more care on the grill would have gone a long way.
Sides were a redeeming feature. The skin-on French fries were excellent, crisp, golden, and full of flavour. The mac and cheese was another winner: creamy, well-balanced, and actually cheesy, which is rarer than it should be these days. The creamed spinach, however, was a letdown: watery and bland, lacking the richness and seasoning needed to stand up alongside a steak.
The sauces, sadly, didn’t impress. The chimichurri missed the mark completely, far too oily with little-to-no vinegar tang, barely a trace of parsley or garlic, and no chilli kick. The blue cheese sauce was made with Brighton Blue, a mistake by the chef, a very mild choice that lacked the pungency needed. Something like Stilton or Gorgonzola would have delivered far more punch. The peppercorn sauce was similarly underwhelming: too thin to cling to the meat, and light on peppery heat.
Overall, Steakist has promise, a lovely location, excellent service, and a few standout sides. However, given it’s a steak-focused venue, the inconsistent execution on the steaks and sauces was a letdown. We’d consider returning, but not in a rush.
In summary, great service and sides, but the star of the show, the steak, needs more attention to seasoning, doneness, and...
Read moreFriendly and welcoming, The Steakist is a restaurant in the heart of Arundel and offers Breakfast and Lunch, coffees etc. We decided to try the breakfast and I ordered an Eggs Benedict and my wife had a croissant. We both had a cafe latte. The coffees arrived promptly but the Benedict and croissant took its time to arrive. The croissant was fine - served with butter and jam, but the Eggs Benedict was a disappointment. Soggy bread, overcooked eggs and a very bland sauce - as it no seasoning had been used at all. Instead of the bread 'protected' from moisture with ham, there were pieces of ham hock scattered over the top along with garnish. Frankly, when I order an Eggs Benedict, that is what I expect but this was form over function. To cap it all, the bill was £4 more than we expected as there was a surcharge for the ham hock! I brought this to the attention of the EXTREMELY friendly and courteous staff (they really were excellent) who found that the menu was configured incorrectly and would be changed. The £4 was happily removed and we were thanked for brining it to their attention. In summary, we would return as the staff are making a real effort and the ambience is good. I am sure the menu has been re-printed now and hopefully, the Eggs Benedict will...
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