Domino's Pizza - Basingstoke - Town Centre — Restaurant in Basingstoke and Deane

Poor service throughout. I had ordered and waited over an hour before my pizza disappeared from the tracker I called and a very blunt and rude girl told me it would be 5 min so I waited and 20 mins passed so I called back my pizza had been cancelled because I didn’t answer the phone!!!!! Knock on the door like you always have done????? Like everyone else knocks on the door oh my god it’s not hard?!???? I don’t want a refund 3-5 working days later I’m hungry it’s 2 am now I’m not eating because of your laziness and incompetence. When I spoke to the guy the second time he wasn’t helpful or particularly apologetic about the situation and informed me that it’s late there’s nothing they can do. He didn’t care one bit and I get it’s late people want to go home but work catering I finish late. If you don’t like it get a job somewhere else. If...

Ordered a pizza because it seemed like a great idea at 1 am and decided on Domino's. Order went well, they cooked it and it went on quality control, record time and we waited. 5 min. 10 min. 15 min. We start wondering what's going on. 40 min later we call them. They refuse any form of compensation. Not even a few extra cookies as an apology for making us wait so long. They claim they're experiencing "high volume". Bull. It's nearing 2am, who is ordering all these pizzas? I heard this town has a crack problem. Is that it? Is Domino's the favourite option for crackheads making bad dietary decisions at 1am? Finally at 3 am we get our pizza. 30 pounds wasted on stone cold...

Placed an order and after an hour chased the store to be spoken to by a “manager” telling me that although the money had left my bank, they had not received my order so would not be placing my order. After asking repeatedly for the “Custmoer services number” the phone hung up. 9 phone call attempts later, I was finally reimbursed despite them not answering the phone. If you had just not seen the order come through and advised it was late then I would have been more understanding but to hang up on a customer is an utter shambles. I only order a take away once in a blue moon and sure as hell will not be ordering from you again. GET...