I never leave bad reviews as I also work for hospitality and know how hard it is and things can go wrong. However this experience was not it. After ordering food, the waitress came down and asked us who's it is - to that we didn't know as two people had ordered it on 2 different numbers ( we were spread across 3 tables) We were about to say just put it down on a table and she went 'I'll just put it here should i' in a mood. Next she went back to the bar and started talking to her colleague, blatantly about us and how we couldnt decide who's it was, these things happen and to be honest if it had a table number it should go to that table. Next my partner ordered a pint of strawberry and lime koppersburg which was ordered at 16.49 and he had to go to the bar, which was a few feet away up some stairs and asked the same girl where his pint was 20 minutes later at 17:09. To which she replied 'on the end of the bar' as she was putting glasses away. She knew it was there and just left it for 20 minutes and didnt drop it to us. A male server on shift was apologetic at the time. I am a server, all of us sat round the table are servers/managers and this is not how you interact with paying customers; be it if you are in a bad mood or not, it should not reflect In your mannerisms towards another person, especially a guest in your establishment. We visited Mon 29th July around 5pm, the waitress has light hair and glasses. The food was average but the whole experience was really...
Read moreI've recently been visiting this Spoons in the morning for a Vegan breakfast and coffee. It's very good value for money (less than £5 including the free refill hot drinks) and consists of 2 sausages, 1 tomato, 2 mushrooms, 2 hash browns, baked beans, 1 slice of toast and margarine. You can help yourself to condiments such as salt, pepper and HP sauce.
A glass of cold water with ice and a slice is free. Serve yourself free refill hot drinks are also available at two machines. Oat milk sachets are now available.
The quality and presentation of the breakfast is usually good. It would be nicer if the food arrived on a hotter plate so the food arrives at the table at a higher temperature. Recently there was no vegan spread available for the toast.
The staff are friendly and efficient but they don't usually check if everything is okay with your meal. So if there is an issue you would have to approach staff behind the bar.
I've been visiting this Spoons on and off for about 12 years. It has a more cosier feel to it than The Angel Wetherspoons in Basingstoke. In my opinion, the interior decor of this place is well overdue for a freshen up it and looks tired and worn. It's been like this since I started going there.
I don't recall ever having an issue with the ladies toilets. There is always toilet paper and soap and a working hand dryer.
Update July 2024: Small breakfasts including the Vegan breakfast is...
Read moreA medium sized branch situated in the old town part of Basingstoke. About a 10 Minute walk from the train station. The pub was not overly busy when I arrived. However, the beer garden area was.
This is another branch that offers the good value 'Top Plates, Low Rates' deals.
Ordered an All Day Brunch and pint of Surrey Hills Nirvana IPA. Total cost, a reasonable £6.44.
One gripe is not all Ales were listed on the App. The beer I originally chose had run out, with the replacement not listed.
A member of staff came over to say what other beers were on.
Drink arrived after about seven minutes. Food in around 10 minutes.
Food was hot and reasonably well presented compared to other Brunches I have had in other Wetherspoons branches.
Although less busy and popular that the nearby 'The Angel' Wetherspoons in Festival Place, this branch offers generally better value for money.
Traditional English Breakfast can be had for £3.14 before Midday!
Worth the short walk to the 'Top of...
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