Subway — Restaurant in Bassetlaw

Heavy handed stacy had no care when making the food. Burnt both subways we asked for (cheese was black) and she only put 2 pieces of ham on a ham sub (instead of 4) so undercut me. Forgot to use our subcard, asked if she could give us a receipt to put the points on online. Refused, and said "I'm not doing that". She also referred us to go to tellsubway to put the points on, I don't think she knows what tellsubway is. On the otherhand, Amy was helpful but she finished her shift was unable to help with out subcard points. When I asked for a rainbow cookie, she said "No" instead of just saying we dont have any left. Generally poor service and slow and served 3 people who came in after me while I was at the till. Normally good service, but this has been the worst to date.

Sounds like moaning, but when you come regularly and spend your money, expecting some service isn't...

I visited last night at 1830 this was thirty minutes prior to closing and upon entry the only worker there was sat in a chair by the door on her mobile phone. When my wife and I went to order we were told we couldn't have our sandwiches toasted or that certain items weren't available as they were closing early. I chose not to purchase anything because of the poor customer service. My wife ordered her meal and I went to starbucks because I refused to purchase anything from a member of staff who could not be bothered. As I was leaving Starbucks the same member of staff was witnessed sat in the chair on her mobile phone again. Really poor attitude from someone in the...

I'm an Uber driver and I've been working with this store for 3 years. Recently, a girl was hired who speaks badly to customers and drivers. When I wanted to order food, I was refused on the grounds that I work for Uber and that I don't she is allowed to serve me. this is not true. and on her shift the waiting time increased to 20 minutes. when you ask details about your order she tells you to cancel it as she is busy and has no time to place your order. I asked her name so I could report and she refused to talk to me. it seems bad for a simple employee to refuse customers on some...