Big John's Perry Barr

My order was an hour late after placing the order for 18:00 at 16:30 and then the delivery driver didn't bring the Ben & Jerry's which was within the order. He then said he would be 10 minutes and this was 25 minutes ago.

But regardless of this I called up the restaurant at 18:25 to be told my order will arrive in 20 minutes, but after 30 minutes it wasn't here. I called again. After speaking to the lady on the phone the order arrived, but this wasn't before the lady hung-up. Then after waiting for the delivery man to return to rescind his mistake the telephone wasn't only ignored but was hung-up 4 times - of course knowing our number.

Also, during the telephone the lady went away and asked for all of my details again to clearly be difficult.