I recently had a very disappointing experience at the Glenfield Domino's. I called to order a small lunchtime special. The person taking the order seemed confused, and when I arrived, I was presented with a large pizza instead of the small one I requested. When I pointed this out, the employee insisted that she had confirmed with me that it was a large. I had to ask her to look at the menu again, and only then did she find the small lunchtime special. Despite their mistake, they were unwilling to offer a refund, claiming they don't do them. This is unacceptable customer service. The pizza I was given was not what I ordered, and I was forced to pay for their error. The small lunchtime special is advertised as being the same size as their garlic bread, and I was given something much larger and...
   Read moreOn Friday 10th June I picked up a Domino's takeaway to bring back to my hotel room and unfortunately mid way through eating my order I realised something wasn't right. After 45 minutes having stopped eating any more I spent the next 8 hours being sick with zero sleep that night with food poisoning from this meal. I was supposed to travelling back to Norwich on the Saturday early morning (11th) and only felt well enough to travel back yesterday (13th June). I had been bed bound for the entire time and this episode messed up all of my arrangements that I had planned for the weekend. I am very disappointed with the quality standards of this Domino's Restaurant as it is not what you expect as a "safe" choice of...
   Read moreNot had a dominoes for years. Decided to open an account and order online. .7 miles away so could have collected but decided to get it delivered. Pizzas sat in " checking its to our standards" part of the timeline for a very long time and then get delviered.... cold. Wife called and they said they will send a code to my email for a discount. I did not want a voucher as I have no intenetion of EVER going back but hey, wofe might use it. Never arrived. There are independant options aplenty who do not give out cold congealed pizza. On the positive side, they have a big car park so I will use that when going to Tesco for...
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