Papa Johns Pizza — Restaurant in Blaby

Three Issues

1. What has happened to the base? I havent had a Pizza for over a year, I only picked Papa Johns as I loved the brown/malty/tasty crust - but this was a pasty white bland crust not very well cooked and with no taste at all. Completely different and soft.

2)I ordered a Half and Half Pizza - Half Cypriot, Half Mexican. When it arrived the Mexican half was just base, tomato sauce and red and green chillis and Jalapenos -there was no meat at all, it was nasty to eat just hot chillies. I rang up and they said that the person making the Pizza had got mixed up as there was a very similar one (Im not sure which just has chillies on). I agreed for the meat half to be redelivered, instead of half a large pizza the small pizza would be fine and they said ok. About 40 minutes later it arrived, and in all honesty it was pretty much the same as each slice (apart from one which had none) had just one TINY piece of meat on (about pea sized) - not like the quantity on the photos. So pretty much again just like eating chillies on bread.

3. The Cypriot has huge pieces of Pepperoncini on, they were huge hard pieces, like when you get the outer skin left on an onion, it was hard and crunchy and thick and the hard central bit (stem) was still on it (see pics) - when I picked those off as they were rough to swallow and like chewing plastic, there wasnt much left.The Cypriot half looked like the herbs were an afterthought as they were dried and hard (not cooked in) and just fell off when you picked it up, and were like woody bits in your mouth.

I cant give zero stars - the one star is basically because they offered to send me the proper pizza with the right toppings even though I dont think one tiny blob of meat on each slice is what you should be getting.

Disappointing having really looked forward to it. Is this the standard of all PJ's now, or just this one? I should have read some reviews before ordering.

All in all a waste of money, it went in the bin as there wasnt much salvagable.

The only nice bit was the Chilly cheese bites, but they were cold even though Im only 5 mins...

Wouldn’t usually leave a review like this however the last 2 experiences with the Blaby location has been awful. A couple of months ago an order placed took 1 hour 30 minutes to finally arrive after 3 phone calls to chase up, being given a different answer each time as to the delay. On the final call they admitted the pizza had never been made even though the app had been saying out for delivery for over an hour.

We decided to try again with an order this evening and yet again over an hour after placing the order and the app saying it was out for delivery, we got a phone call to say the oven is broken. Can only assume yet another made up story to tell customers who have waited beyond a reasonable time. Our order was cancelled and certainly won’t be given them another chance now and would advise others to...

My first ever Papa John's. The opening 7.99 collection deal is very good value. I had thin crust, half/half, The Works/The Garden Party. Service was fast and friendly, ready in 15 mins. The pizza was fresh and light, i didn't feel bloated or too full afterwards. reminded me of the fresh deli type from supermarket. The garden party half was a bit bland, the works half won on flavour! The pot of garlic sauce I didn't like much, the Italian sausage meat shaped like dog biscuits 😒 a little off-putting. Overall I enjoyed it and didn't leave anything except a few dog biscuits. I wouldn't pay the full price. This is a new branch only just opened in Blaby, there's a 1* review below left before the store had even opened, reviewer must have...