The Victoria — Restaurant in Borough of Runnymede

The Victoria has a very pleasant atmosphere, good parking and the staff were very nice. We were a party of 16 and they were very friendly. We had ordered in advance and it did still take quite a while for food to come - presumably so we could all order drinks - but I was quite hungry by the time we got food. Mine wasn't piping hot (especially the chips) and it took them a long time to sort out sauces, but they did a good job with food allergies / intolerances which is really important! It's a gastropub, so if you're looking for regular pub food you'll struggle here; it's fish and chips or a burger, or something more fancy. Likewise with the puddings, I felt everything had been made unnecessarily fussy. I thought the puddings were a bit overpriced too (over £7 each). I imagine for a smaller group things would have been much quicker so perhaps the niggles I experienced wouldn't have been a bother, and as the staff were so nice if you like the look of the menu then go for it. If you're not into gastropub, fancy food then seek an alternative because you will struggle to find traditional pub grub here (in fact, it's becoming increasingly difficult in this part of...

We arrived this evening at 19:30, we was seated straight away, the staff asked if we would like any drinks, she recommended a bottle of water but we waited to order more drinks but was never asked. One of the staff came over took our food order, starters and mains, but didnt ask if we wanted anymore drinks, so we had to flag down to order drinks. We asked if we could move to where the smoking area was. The starters came out with in half an hour, we then waited over 1hr and 15 mins for our starter to be taken, then we had to ask where our mains where, we askes 2 staff members and they said they would check. Our mains finally come out at 12:20pm. The tuna salad was ordered by one of our party and it come out raw. We then waited over 10 mins for a staff to come back and we explained the tuna salad was not cooked. We then ordered a bowl of chips which only took 5 mins to arrive at our table. The service was shockingly bad and the customer service was worse. We was not even offered a pudding menu or coffee. Would not recommend to anyone...

A wonderful evening.

My wife and I, accompanied by two other couples, recently spent a memorable evening at this new Italian restaurant. We enjoyed an extra bonus as the three husbands could enjoy an excellent couple of pints of Doombar real Ale, served by our host Peter Court, who proudly displays the ‘Cask Marque Award’ for his real ales. The restaurant 'Front of House' is in the very capable hands of Peter's Italian wife Angela and her very able and friendly waiting staff. The food was superb and authentic Italian from their chef, Lucio whom, I understand, was previously a chef at the Trevi Restaurante, West Byfleet. An excellent menu plus house specials was complimented by an equally appealing Wine List. After chatting with Peter and Angela, we learned that they have achieved a very high accreditation for the cleanliness of their kitchens, which is always very re-assuring. We will certainly...