Greggs — Restaurant in Borough of Spelthorne

As a rule the food from Greggs is very good, however im sorry to say that my family & i had a very disappointing experience, we had wanted and ordered hot food in the form of Sausage rolls, cheese & onion slices, & a Chicken bake, sadly we were already back on the road when we discovered that only the chicken bake was hot, the other items were cold, so much so that my girls could only manage one bite before discarding them, in different circumstances i would of returned them, whether it's just this particular branch having a bad day i don't know?, im sad to say that after this disappointing visit, i shall in the future only buy from Greggs as a last resort, my family and i were as i say very...

This rateing is not about the food it is todo with a member of staff altho new and i understand training is needed but after 2 weeks and also explaining what should be in a sausage and bacon baguette as thats all i order it is still wrong and also being given the wrong pastry if staff are not competent enough to listen to customers they should not be left unattended im sure the training the company sets out is more then adequate it is just the individual herself failing to pay attention to spec to training and...

I love Greggs … but this branch fell so short of expectations, firstly the guy with the beard … in a food prep area with no beard net on - a total hygiene no no…I work in catering and for me this would be a disciplinary matter …. And although the young lady serving was nice - this same guy was unbelievably rude and patronising when he spoke to his colleagues…please if any Greggs managers read this …please check this branch out … it’s really letting down your...