The Bull, Poulton — Restaurant in Borough of Wyre

Pub was very busy. We were a party of 4 and managed to find seats at a table. We were enjoying our first drink and about to order our second when one of the female bar staff approached our table and placed a reserve note on the table without saying anything and walked away. It was 16.45pm and the reserve notice stated the table was booked for 17.30pm. When I challenged this at the bar with the said bar staff she and another female bar tender were rude towards me and said that someone had booked the table and we had to move and that was that and there was nothing I could do about it and totally dismissed me. I was absolutely shocked by their lack of customer service and sheer rudeness. The manager came to our table to explain that they have a booking system whereas anyone can request a particular table and regardless of who is sat at that table they have to move? He did offer us the small table next to us which we refused on principal. I questioned why was there not a reserve on the table earlier in the day, and surely there should be a cut off time for reserving tables given people would now be out for the evening? Also if we had ordered food and were eating would we have to move. I understand that in a busy pub as this one, there needs to be a booking system but not at the expense of the already settled customer. Should someone request a particular table they should give ample notice not 45 minutes!!! In all fairness the manager did apologise and admit the system does cause many issues such as this. His incompetent staff member could have explained the system, instead of her arrogant approach which would have had less of an impact on the situation.

Also customers on the next table told us that they have also experienced this ridiculous system and understood how upset and angry we were. We will not be visiting this pub again and be informing all family and friends making them aware of...

It's always a busy place as it has a decent menu and we just managed to get enough seats from various places in the pub to add to an empty table for the four of us.

We didn't eat as we only made our way across from the other side of the town to be closer to the bus stop as our Sunday bus service finishes early.

If we miss it, it's close on £30 for a taxi to take us across the river Wyre and home.

Fast and friendly service at the bar.

Lots of TVs around the wall showing various sports, which can be a bit restrictive for conversation between people in mixed groups. But there was overall a friendly atmosphere.

Keep an eye open for the daily Special menu. Reduced prices on the menu option, but it's separate from the main menu so you may need to hunt one down off another table - or ask at the bar.

We had the curry on a previous visit which worked out at very good value for money on the...

Sunday roast on a not very busy Sunday afternoon a week ago. Absolutely dry and overcooked. Gravy congealed in its serving jug. Vegetables badly presented including the stalk ends of the carrots which would normally be cut off and thown away during prep. Paid extra for pigs in blankets which were still pinky white and looked like they had just come out of the packet. Vegetables variously under or overcooked. Whole lot looked like it had been reheated several times, although ironically the meal was luke warm at best. Pretty much inedible and therefore left uneaten. The sausage and mash was only marginally better. We did inform the server who came to collect the plates and said he would have a word with the chef. Sat and waited for any follow up chat for another 15 mins whilst finishing our drinks but no one came back to discuss and we left unattended....