The Wheatsheaf — Restaurant in Borough of Wyre

Food was great, but the wait took an hour without prior warning and when we received our meals, items were missing which was disappointing. Another member of our group went to the bar to ask for them to be added which led to the manager to come to our table and rudely “check” each of our meals for the missing items. Once the items arrived they were placed on our table with zero apologies and a snide remark. An adjoining table told us that there meals were also missing items. I’d have given the food and the young servers four stars, the wait two stars, but due to the poor management and strange way of dealing with complaints, I’ve given it one star. A shame.

Edit to reply to owner:

I shouldn't need to come in and talk to you directly regarding what was a small complaint regarding food. The guy who I spoke to (who clearly looked and acted like he was in charge) should have been able to do everything that was needed to satisfy the complaint. He didn't, and...

Firstly the pub : it's a little tired to be fair, the furniture is past its best, the tables all worn and don't look the best. The pub inside is a little dark in places.

There were no menus on the tables, and we were given one for a party of three. When ordering food we were told two out of the three meals were not available, so back to the table to share the single menu, to choose again. It maybe would make sense to advise people when they are given the menu of items not available. We waited thirty minutes to then be told our order had not been given to the kitchen and we waited a further 25 minutes. No complimentary drinks offered, just sorry for your wait... if we had not already paid, we would have left.

Now the food. This saved the review. The food was hot, fresh, well cooked, well presented and more importantly, delicious. The food alone would have us returning, the whole...

Nice and cosy. There are plenty of tables and most with a decent view of a tv if you want to keep an eye on the football at weekends when still enjoying a meal. The food came out quite quick and was a decent portion. The menu is small but has a good enough ammount of choices to suit everyone and the prices are quite fair. . The bar is stocked well and has a good selection of draught beer. Friendly staff and quick at clearing up finished plates and glasses. There was no rush to finish and move on which makes for a relaxed visit! We have a young baby and highchairs were available. The baby change room is in the disabled toilet which is a big plus for us as a lot of places only have a change area in the ladies toilet. You do have to ask for a key to be able to use it unless you have a radar key...