I have never been treated as abysmally in an establishment as I was this evening. I have lived in Garstang for over 10 years and tonight, myself and my partner decided on a takeaway from Sabza. I placed an order to be collected at 17.40. When I arrived, there was one table seated and myself. I approached the bar/till area and spoke to a young man to confirm my order. He disappeared to the back, so I sat on a stool next to me and waited.
He returned and said, verbatim: "It's going to be 5 minutes, go and wait outside, there's seats there."
He didn't ask, he told me. I thought it a bit strange and didn't much want to sit outside on my own on a Bank Holiday Sunday night in the cold and wind, but did so. Five minutes pass and nothing.
While outside, I was treated to the delights of screaming drunk people around me, some of whom began throwing each other through the doors to the restaurant.
Ten minutes pass - a restaurant worker obviously doesn't like the fact that the glass doors were wide open from the drunk people being thrown into them and closes the doors, all while leaving me standing there.
Now the icing on the cake - while I've been cast outside like a leper, other people who have placed orders for collection are stood inside the restaurant, away from the cold, waiting for their orders - one couple, then a fella, then another - the last straw came after 15 minutes of waiting outside in the cold with nobody saying a word to me.
I go back in and asked the guy who ordered me to wait outside why he did it when other people were allowed to wait inside, to which he replied: "I thought you'd prefer it out there..."
I'm not a dog, why on Earth would anyone prefer to wait outside in the cold, surrounding by drunks, fighting on a Bank Holiday weekend? I got no answer so another man asked what was going on, I explained - then the young guy said: "She was only waiting outside for like 5 minutes".....Oh wow, when your own receipt is time stamped 17.40 and it's now 17.55, and you think that's five minutes....
It goes from bad to worse when this new guy says: "The thing is, we ask people who have takeaways to wait outside because it's very busy in here on Saturday nights" To which I replied: "That's absolutely fine, except it's not Saturday night, there's one table in here and I was the only person who was told to stand outside and I'd like to know why."
I've never been treated so disgustingly in a restaurant in my life. I still really want to know why they specifically treated me in such a disparaging manner. I was nothing but polite until I'd had enough of being treated like a dog.
Do they routinely have problems with completely sober, 40 year old women in flowery hats? I'm...
Read moreI was one of a party of seven friends who ate there last night. We meet up once a month for a curry and catch up and are all retired so hardly a rowdy group. We have visited many restaurants in the Fylde, some good, some otherwise and look on these nights as a mini adventure. Sabza has the dubious honour of being top of the list of bad ones at the moment. The food was ok only, some of our group thought it a bit bland but that is personal preference. Our concern was the disgraceful service, waiters clearing the table whilst people still eating, literally just throwing plates and dishes onto the table from one end and telling us to pass them down and similarly wanting us to pass used dishes up to the end so they didn’t have to walk round. The place was packed to capacity, it was uncomfortably full with little or minimal space between the tables. This may have hindered the waiting staff but it shouldn’t be the diner’s problem. Just sheer greed on the part of the management. In these days of Covid, this was unhealthy and unsettling. This was not a cheap evening out either, but one which we will not repeat. I realise that the majority of reviews for this place are positive but I comment on my experience. I have noticed that, after 5 weeks the management have decided to reply to my post. In mitigation they state that we dined on a Saturday evening. That is completely wrong, we were there...
Read moreA bit odd this one but I'll give it a crack so here goes.....
I think I've been a bit unlucky on the two occasions I / we have dined here. The first time we ate here we arrived on spec not far off their closing time but we were seated. We were VERY much made to feel like we were inconveniencing them and after a "word" with the manager, they settled down. Brilliant food tho!
Recent occasion....
We were shown a table and seated (four of us) and then attended to by the most impatient, unkempt and spectacularly rude waiter I have ever come across. So awful in fact, we found it quite funny rather than annoying.
We ended moving as the table behind us was so noisy I thought that one of female diners was giving birth or laying an egg.
Once we were moved though the food was quick to arrive, there was plenty of it and tasted absolutely top rank - amazing food quality in every way.
If you appreciate well presented and well prepared great tasting food with chaotic waiting staff akin to Basil Fawlty you'll love it.
As said before, we may have been unlucky timing wise on both occasions eating here. That said, if you stand your ground and like to just chuckle rather than go ape with anger with the rudeness, the food is out of this world and will not...
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