Takdir Indian Restaurant & Banquet Hall — Restaurant in Bradford

I have never been insulted by anyone in the hospitality industry as I have just been insulted by the manager of this restaurant. I made a small delivery order worth just above £12 and the restaurant is less than two miles away from my door. I received a phone call a while after making the order which disconnected as soon as I answered it. I received a text from a 'Mr. Ali' (the manager) that simply didn't make any sense whatsoever upon reading. I tried to ring him straight back on my landline but he did not answer. Over half an hour later, I rang the restaurant to find out where on earth the order was. It transpired that this "Mr. Ali" had hired a random taxi driver (not a FoodHub registered delivery driver) to "deliver" the order. The order never arrived, I was not informed of the order's cancellation and upon ringing to enquire I was personally insulted by "Mr. Ali" who asked me if "I'd been sleeping?" For the attention of Mr. Ali: Just who on earth do you think you are? You are clearly in the wrong profession and completely unfit to be working in an industry serving customers. I will make it my business to ensure that everyone I know knows to avoid your restaurant and the disgusting practices being enacted, therein.

Thank you and have a nice day!

P.S. I have submitted a formal complaint to FoodHub noting how Takdir is flaunting their terms of sale for...

Can’t recommend Takdir highly enough, we nearly missed it looking on Trip Advisor (don’t confuse it with other same named restaurants elsewhere). Visiting from Lincolnshire for the weekend. Takdir serves amazing food, accommodating allergies easily as it is all cooked fresh to order by the owner in an open kitchen. Served up piping hot and quickly. The menu is huge and caters for all tastes (you can even order a wide range of pizzas), there are curry meal options for under £10 with included rice or 3 x chapatis. Portion size is perfect and the taste was out of this world! The owner Ali is proud to tell you he cooks from the heart. As the restaurant does not sell alcohol you can even bring your own which saves on the costs of eating out. Just opposite The Midland Hotel up from the Broadway...

Me and my girlfriend live around the corner and thought we would try it, as takdir has just opened. We can say that everything was bang on, the curry was full of flavour and the owner his self made it and you can tell it was made with LOVE. the onion rice was so soft and fluffy, full of flavour. The naan could have been taken out abit sooner but I'd still give here 5 stars. Got some complimentary onion bajis and they were very crispy and lovely. When the owner said he was making it I just knew it was going to be made with love. They make this right nice yellow coloured sauce to have with the bajis and it was absolutely gorgeous. Wish I knew the name of the sauce!. But...