Greggs — Restaurant in Braintree

I have always loved Greggs very consistent and tasty food along with staff always being friendly even rushed off their feet at peak times.

I often order online a lot and today I was given the complete wrong delivery. I got a quick refund, ordered again and this time when the food arrived they left a note apologising for the mixup and added some freebies in (and good quality freebies too)

This is just above and beyond to me. Very few food delivery places would even accept blame let alone appologise and compensate me even though I didn't ask for any made my day and gave me some hope for humanity.

Whoever was on shift that day, I thank you, and you've ensured the company keeps a lifelong...

Best to do take out at Braintree Greggs, table's are always dirty and don't look at the walls as they clearly haven't been washed for months, the staff are friendly though, can be annoying when they shut early as can't always rely on whether it will be open until 5pm this is always on a Saturday, they say it's to do with staff but when you see at least 4 staff members there I don't think it is obviously down to rotas being done wrong, I could accept it if they was deep cleaning the place. But like I said food, drinks and staff are very nice,...

I tend to eat in a lot of Greggs all over the counter try due to my work role and this one is missing just a little spark from being perfect.

The staff I can’t fault, they was helpfully friendly and polite everything you want from customer facing members of the team.

The food once again was great as expected from Greggs you get what you pay for bars this in mind.

However the selection in this shop always seems to be so low, I’ve been here many times throughout the day and it just never seems to...