IL sapore Italian — Restaurant in Bristol

Had a table booked on Saturday (my partner had an email confirmation that he booked as a surprise for my birthday). We were staying in the local area and when we arrived I was excited as the place looked gorgeous. After four years of not being able to celebrate my birthday (for various reasons), I was looking forward to the experience as I love Italian food, the interior was lovely (especially the bar area), and we’d actually made it out to celebrate (hurrah!) We arrived five minutes before our booking at 7.30pm and were acknowledged by staff whilst we waited. When we were asked our name it was clear that a table hadn’t actually been reserved for us. Not a good start but a table was set for us, and after being seated were offered drinks. Took a while to come and the waitress came back three times to confirm what we wanted, but we were looking forward to a nice evening. I won’t go into all the details (there were so many mistakes made and we felt forgotten about the entire evening) but what was highlighted the most was the service. It was exceptionally poor. Our starter took ages to arrive and we didn’t get our main course until gone 9.10pm. The staff weren’t attentive at all. We felt like we’d inconvenienced them to be honest. It was fairly busy so can only put it down to lack of staff maybe? The really sticky table (which my napkin and clothes didn’t appreciate) was also strange. The stars are for the food, my pizza was lovely, my partner had the wild boar tagliatelle which he enjoyed. He wanted some Parmesan but no staff around to ask, then the table next to us (who were there before us and got served after) had some offered to them. It was the final disappointment for us, the experience just wasn’t as we’d hoped at all so we paid the bill, left and stopped at the local co op...

When hear for our ruby wedding anniversary with my son and and wife with all my grandchildren and there partners. No other words but discusting my husband ordered the fillet steak which came out burnt and looked like 2 burnt burgers on a plate . Me and my grandson had cabanara well don't know how to describe it my grandouter had the wild bore not none of it was touched I have never in my life had such rubbish food. They tried to tell us that my husband ordered a well done fillet and took it away then to bring it back even worse. I can understand maybe one meal not satisfactory but all meals wer burnt and when we tried to complain one of the staff got very angry and still charged us £350 for absolute rubbish they kneed to clean there griddles as that was the problem. I dont care how much food cost as it was special day for us but not even an apology. I had to come home with an empty stomach and have a sandwich my grandson went down with direa and sickness he had lasagna the only one . So before I get comeback on this yes he was the only one in are group that had lasagna. The only thing I was sorry for not doing was take pictures. Should have but it was to late then wi never caused a seen but should have . I wouldn't give this ace 1 star . If we all had the same but all had different meals The chef kneeds training and could have cooked it better my...

My husband and I have been twice, the first time a few months ago on a weekday lunchtime and the second time yesterday on a Saturday lunchtime with our 6 week old baby. On both occasions we were welcomed with open arms, even though we had no booking & turned up on a whim. This place deserves to be busier than it is - it's a real hidden gem compared to other places that are chain businesses in the local area. This restaurant really gives a feel of authenticity and Fabio is a wonderful host. The food is always exceptional, really tasty & presented well. There's a great range of drinks and food and portion sizes are very generous. We've had pizzas twice and they qre delicious. We also had starters today (calamari and a cheese garlic bread pizza) and these were also wonderful! We don't live locally, but on our visits to the area Il Sapore is our go to & is yet to disappoint. Thank you so much for such a lovely dining experience & always being...