Perfecto Coffee Co. — Restaurant in Bristol

I visited your café on Friday, December 27th, 2024, around 2 PM and was extremely disappointed with the service I received. The young man who served me (pierced top ear on the right) seemed completely uninterested and miserable. When I ordered my coffee, he acted as if I was interrupting him from whatever he was watching on his phone. There was no smile, no greeting, and absolutely no sense of professionalism or customer service.

When I asked a follow-up question after receiving my coffee, he ignored me entirely, without even acknowledging my presence. This kind of behavior is completely unacceptable, especially in a service-oriented business.

To the owner: I strongly suggest you reconsider this staff member's position. It's clear that he has no desire to be there, and his lack of courtesy and respect towards customers is appalling. We come to your café to enjoy a pleasant experience and spend our hard-earned money, not to be met with such miserable and rude service. Please address this issue...

Lovely coffee made with an Izzo Italian lever espresso machine. My Americano was pulled with Vietnamese coffee beans. The taste in the mouth and smell in the cup was long lasting afterwards. He did it with the espresso poured onto the cup of hot water which is a better way to make an Americano! My second Americano here from Bath. The first one was Brazilian beans. Will get beans from here when I finished my newly ordered Bristol...

I have had several excellent bags of coffee beans from Perfecto, the latest was from Peru and tasted brilliant. There are many good coffee suppliers in Bristol but this place has to be up there as one of the top ones! Will be making a regular trip here to get...