The Orchard Coffee & Co — Restaurant in Bristol

The cafe itself is charming and quirky and can be have a calming feel when toddlers aren't running around screaming. If the cafe genuinely is now card-only, though, and there really is no change ever available, I and my friend would really appreciate a sign on the door clearly stating this so we know to go somewhere where they do accept cash and do have change, which would be a shame as we do like the cafe. A bit of honesty so customers know where they are goes a long way. Transparent games-playing and customers having to explain to staff their situation re: why they are unable to pay by card just makes me not want to come in again and not recommend the cafe to friends, whereas I generally have done up till now. Thank you and Happy New Year to you and staff, who are generally obliging. I preferred the old layout rather than the long tables as I feel like I am intruding if even one person is already sat on one. I really like the more private tables at the back but obviously if the cafe is busy they are sometimes occupied. Glad to see there is now a lock on the toilet door!

Orchard - Thank you for your reply, I did actually tell the member of staff who served me at the time I felt backed into a corner by the payment situation, I accept that sometimes there may be no change but I was told there is NEVER any change, so the point I was making was to be upfront about this by putting a sign on the door so that customers do not end up out of pocket because they don't themselves have change, which isn't acceptable. Had I felt my concerns had been taken on board then, I would have given a higher score so I feel my review was fair and honest, as opposed to harsh. I gave 2 stars for service because on the day I came in, my latte, which was fine in itself, took a long time to come over and although it was quite busy, not really busy enough to warrant the amount of time it took. Also looked very much as if customers who came in after me, were getting served before me (possibly because my views on the payment system were felt to be harsh!) so I am certainly not going to give the cafe a 5-star review; it would be very dishonest. However after reading your reply, (at least the cafe had the decency to respond), I have altered my general 2 stars to 3, to give a reflection of my experiences overall in the cafe, as opposed to just one...

We have enjoyed many a brunch at The Orchard. The food, coffee, the staff and the atmosphere has always been great.

We started to look at possible venues to celebrate our daughter's 21st birthday and The Orchard started to advertise hiring their space. We immediately thought it was the perfect place to hold a celebration.

From the first contact all the way leading up to the party, we couldn't fault the communication from Betsy. She was organised and had lots of suggestions. As well as making us aware of things we hadn't thought about.

We all had such a great time celebrating our daughter's birthday. The team on the evening were brilliant, so accommodating and friendly.

All the guests loved The Orchard and the compliments were flying in about the food. The orchard had made homemade pizzas, salads and wedges. It was delicious and there was plenty! We obviously recommended people returned to try out the brunch menu and the coffee!

Betsy had asked if there were any particular drinks we would like at the party and so we suggested passionfruit martini and espresso martini cocktails. They didn't disappoint whatsoever. The cocktails were presented beautifully and tasted even better! The espresso martini was made with fresh coffee chefs kiss

One of the amazing bakers at The Orchard baked the most incredible birthday cake - it really was a show stopper! It looked stunning - we really didn't want to cut into it the next day but I'm glad we did! It tasted incredible. *one macaroon is missing in the picture - the birthday girl couldn't resist pinching it before the picture was taken!

A big thank you to Betsy and the team for making sure the evening ran so smoothly.

I'd highly recommend The Orchard for brunch dates, coffee stops and to hire for any event or celebration. It is such a unique place and the...

We were looking for an affordable wedding venue in Bristol and we came across The Orchard Coffee & Co in St George by chance. We live just around the corner and visit the café all the time for their tasty brunch, speciality coffee and delicious cakes. But we had no idea they were available for private event hire until we walked past one evening and noticed they were hosting a party. We booked the entire venue for a wedding on a Saturday in June for a fraction of the price of many Bristol wedding venues. From the moment we started planning our tropical-themed wedding the staff at The Orchard went above and beyond all expectations to help us plan our perfect day. They even helped us instal the décor before the party and transformed the venue into a tropical paradise complete with sparkling fairy lights and colourful streamers. The Orchard has real character, with lovely big windows and a mezzanine plus an onsite bakery. They supplied canapés, a drinks reception, a delicious buffet, and their baker made us two exquisitely delicious wedding cakes. Best of all, they helped us source 50 pineapples that the bar staff carved into cocktails for our guests, and the team even wore Hawaiian shirts to add to the party vibe. The Orchard is the perfect size for a wedding and the main café area was ideal as a dance floor, while the mezzanine worked perfectly as an area to serve the buffet and for guests who wanted to relax. Our wedding photographer also captured some great photos from above. There was plenty of room to fit in the wedding band, so we all danced the night away under the twinkling fairy lights, drunk on love and pineapple cocktails. Thank you to everyone at The Orchard for making our dreams come true. You gave us the perfect wedding day and we will be...