MAI THAI KITCHEN — Restaurant in Broxbourne

I used to live in Thailand, so my expectations may be higher than others. There is more to Thai food than Pad Thai....

The staff were friendly, I could rate them 5 stars. The resteraunt was not that busy, given it was Friday night.

The food flavours were representative of Thai food, but far from authentic and not as strong as I would have hoped. Also, the chilli rating which indicates the spice level is not present in the food, nothing was remotely spicy (and I usually sweat at the first sign of spice). Even the hot sauce I received on request was just a tangy sauce, not at all Thai. This was a shame as the menu has Thai names for the food, so I had high expectations. I have had far more authentic Thai food in North London. Also, the meat was a bit sparse, with more onions and veg than meat in the stir fry dishes.

The decor looks rather Asian, I liked the place mats. Plus they have Chang beer, which is difficult to find in UK supermarkets.

You can visit here for a nice meal I guess, but do not walk away believing the food is authentic. I would likely not return,...

Ordered on the website, went to pick up in Allocated time slot and they had no clue about my order. Husband called me whilst i was in the car looking after our newborn and they finally located it. They only began preparing the food once I arrived and my husband had to wait and wasn't offered a seat. Unprofessional and rude. My husband asked where the prawn crackers were in the bag as they are usually complimentary but she abruptly said we hadn't ordered them. He asked if they could be complimentary considering the time he had to wait and she said no. To which he Informed her it wasn't our fault, and she responded that it wasn't her fault. A customer has placed an order on your website and YOU haven't spotted it and YOU have not made the food in the Allocated time and made us wait , but its not your fault? This is how you...

This little gem is on my doorstep, I’m so pleased that I finally tried them! I ordered over the phone with a very polite, friendly young lady for me to make a collection. I had a dog with me upon collection, the young lady at the till had no issue with popping my food bag out to me at the door, she was very helpful and even seemed very happy to see my dog too. (Bonus) I digress, once I was back home and settled with said order in front of me, all looking tasty. I tucked in and couldn’t stop, their food is yummy (and not greasy either!) one very satisfied customer that recommends Mai Thai Kitchen and will return. Great job guys, keep up these...