YAK & YETI Nottingham — Restaurant in Broxtowe

We had a dinner at that place last week, and they provided us with a £10 voucher, which we appreciated. This week, we returned to have dinner there once again. When we finished and requested the bill, I presented the voucher to have its value deducted from the total. The staff member seemed unsure and asked us to wait while she consulted someone else. After a few minutes, another person approached us and informed us that we could not use the voucher because we were a party of two and had only ordered one main course and one side dish, which we believed was sufficient for us. We explained that we were unaware of this condition, as it was not stated on the voucher. All the terms and conditions listed on the voucher were satisfied, but there was no mention of how many main courses needed to be ordered or any minimum spending requirement. We went over the terms and conditions with the individual, and eventually, they agreed to honor the voucher, but it felt as though they were doing us a favor by letting us get away with it this time. We perceived their actions as an intentional effort to avoid accepting the voucher. We struggled to find a more favorable explanation, especially considering that the terms and conditions were explicit and we had carefully reviewed them before presenting the voucher. It would have been preferable if they had not given us any vouchers at all rather than treating us in such a manner.Vouchers are typically intended to foster customer loyalty, but in this case, they failed to retain our loyalty, along with the £10 value of...

I seldom leave reviews, but for this restaurant I had to. My Friend and I came here for the first time last week. The food was absolutely fantastic. My friend had the chicken tikka masala and that was absolutely incredible.

I have never had a better chicken tikka masala than that in my entire life no exaggeration it is absolutely fantastic you need to try it. I had the chicken biriyani and while I’ve had better biriyani dishes, it was still exceptional as the chicken was so packed with flavour and the naans were the best I have ever had till this day. They also give you a sauce with the biriyani which enhanced the flavour. I had cheese and garlic naan and my friend had Peshwari and both paired excellently with the dishes. The service was a 10/10 we were given poppadoms with the regular sauces (for an extra like £2) and those were tasty and opened our appetite for the main course. I needed to make a special mention because our server, Sneya (hopefully I spelt that right) was so lovely. She was kind, always smiling, always observant and happy to help any of the tables she was serving. She does a marvellous job at making you feel welcomed and at increasing the positive atmosphere in the restaurant. The only reason I gave 4 stars for atmosphere was because it was really really loud with the other diners talking but granted it’s not the restaurants fault and people were just trying to enjoy their time. 10/10 overall no complaints as I was rather impressed. If you’re thinking about trying this place, do it. You’ll be there...

Went here on 22nd Aug. I've eaten in 100s of Indian or indian type restaurants in uk. Quite frankly this is the worst I've been too. Its very small but wss packed when we were there. We sat down and got our drinks. We were then politely asked to move to another table, so they could accommodate a large group. That's fine. Son had railway lamb, which wasn't great. Daughter had chicken curry dish which was poor. I had chicken tikka masala, but I always spice mine up and requested it with madras heat. Well, it was the worst chicken tikja masala ive ever had. In fact it taste nothing like chicken tikka massla and taste more like a bland butter chicken. Also, they forgot the spice, in fact it had zero flavour other than butter cream and chicken. I've had better microwave curries that's how bad it was. The bombay aloo was warm on outside and cooler on inside so had clearly been reheated in a microwave. The momo starter things were ok. The cheese and garlic nan bread was ok but soggy. The guy was ok. Lady server was a bit pushy and did say chicken tikka masala isnt spicy but when i pointed out thats that is what i ordered and she did offer a new one with spice, but declined as i was full anyway and quite frankly a bit of spice wouldn't have saved it. £5 for a pint if coke is criminal but this restaurant isnt the only one charging silly prices for soft drinks. Overall terrible and its not mega cheap either. Far far better indian restaurants in Reading, Berkshire for same...