Katsouris Delicatessen — Restaurant in Bury

It's the second time this week that I'm visiting Katsouris Delicatessen. Being in Bury to visit friends of mine I gave this place the opportunity to check it out and I wasn't disappointed! First time I was there I had a latte and the little kitten breakfast which I found very filling. The second time I had a latte and the mediterranean meze for one which again was very flavoursome and filling. Although both times the place was busy the lady that cleared my table was nice and Ann, the lady that had brought my food both last and this time, was very friendly and nice. I asked her if the cafe is busy like that all the time and she replied positively. Since the first time that she had served me she was pleasant and outgoing, checking up on me and even asked me if I needed anything else. I found that very kind of her taking into account that it was 1pm and obviously busy. Having waiters that are interested in making the customers happy is a big plus for any business. I'm glad that I've found a place to have my brunch at and go...

If I could give it 0 stars I would. Chips were double or triple cooked. We also had salad and my little one found 3 hairs in the salad. I have asked for refund for salad and chips not for other food/ drinks that we had. Manager was rude and arguing about it. Saying that is not her business and she is not interested in my comments. I asked to see owner who was not there. So, she really was the one that needed to sorted out. Staff who made food did not wear hair protection and salad bar was just open so customers hair can just fall in. No apology, just talking to themselves why I was complaining. Rude. Also she could not do the calculations too. Whole place looked it could do with deep clean. We will not be eating...

I have been coming to Katsouris for over 20 years....back when George ran it. It's just not the same, waiting 40 minutes for food (breakfast) is not acceptable, when it arrived it was plentiful but the sausages tasted funny, they do the usual great sandwiches but the way its ran is chaotic, everyone asking where there food is, also, it's starting to look a bit run down, the grey shutters being drawn down don't help and why so many tables left to be cleared? When George ran the place it was very disciplined, he would be constantly patrolling the cafe giving out orders.....granted... he didn't smile much but it was ran like clockwork which is why it has the...