Porada — Restaurant in Bury

As someone with a few food intolerances, I never expect a restaurant to go completely out of their way to cater for me. However, when you go somewhere considered to be rather upmarket and their menu says in black and white “Gluten free options available” as well as “If there is something that isn’t on our extensive menu that you would like, please don’t hesitate to ask your server, for we are more than happy to cater for your personal favourite dish”, you’d think you may have a bit more to look forward to than a simple side salad. So after my party of 8 and I were seated (in the corner of the restaurant alongside an open bin and the waiters’ area where they keep all their cutlery to clatter about), I proceeded to ask the waiter if I could have a gluten free pizza base with some tomato, oregano and basil - no garlic or cheese - to which I was told point blank “No, sorry we can’t do that” by the waiter. He then suggested I have a normal margarita on a gluten free base - to which I advised I’m intolerant to cheese, and if the pizza sauce has garlic in it then I’d have to leave it and just have a salad instead. A decision he concurred on with “Well you’re buggered then, aren’t you?” So instead I requested some lettuce, tomato and cucumber as a salad. Pretty hard to get wrong, you’d imagine. What then came to be placed in front of me was a bowl of lettuce, peppers and onions and some sort of dressing. When I politely told the waiter that that wasn’t what I asked for, and clarified what I’d actually ordered, the bowl was retrieved from in front of me with rolling eyes. Later on in the meal, I decided to ask for a nice Espresso Martini. And then when it was brought to me, I took one sip and realised that I had instead been brought a cocktail made up of Martini, Baileys, cream, and coffee liqueur. I didn’t want to cause any further annoyance so just passed it to a friend to avoid any further conflict as well as stomach trouble from consuming dairy. After the meal had finished, the waiter then had the cheek to apply a service charge and kick up a bit of a fuss when I asked for it to be removed. When another waiter decided to go ‘round our table with the card machine to take each of our payments based on our meals, he said “A side salad, is that all you had?” To which I advised him about order I originally asked for but was told “No, we can’t do that” — hence the decision to just have a salad. To which he said, “We could have done that for you. You just got the wrong kind of waiter”, shaking his head at his colleague’s ignorance and belligerence. All in all, not the best first experience at a highly regarded restaurant in the area. Can’t say I’ll be paying a...

Where do we start. Booked for 3 Adults on Christmas Day for treat no cooking £200 willing to pay What a big mistake! Upon arrival greeted with a waiter in a frenzy talking quite rude to say he’d been trying to call us to get our order we weren’t told this upon booking! Set menu so not lots of choice you’d have thought their was twenty or so of us the way he was stressing Basil Fawlty really does exist! After him takin our order off the 3 of us which was very straight forward for him all had same starter , Turkey Dinner and desert. Our table was tor 3 pm we arrived at 2-30 to get a drink which we had to ask get the attention of some one to serve us. It was like a Cresh lots of kids crying screaming shouting with load iPad games! No atmosphere no music in background could be heard. Decorations consisted od A light up Reindeer and Christmas Tree! We got shown our table no sooner had we ordered a bottle of fizz our starters we plonked in front of us. We had Garlic Mushrooms in a very watery sauce with slices of a garlic in You had to use a spoon to eat it Not a slice of bread or anything no! Then the Turkey. Two slices ok but very thick, Two tiny roast potatoes a smaller than a golf ball size stuffing four carrots three sprouts that were like bullies Brocoli rock hard you struggled to cut cranberry sauce smothered all over it(should have been in separate pot. No sooner put knife fork down the desert appeared very poor portion also we had to flag down waitress for cutlerery one measly Christmas cracker on table no after dinner mint or drink on house. We were rushed not asked if we were ready for our next course. We decided to leave and not buy anymore drinks as we will not go near...

A very strange experience. We booked and were promised an upstairs window seat which we didn't get. Our waiter was rude about this. He looked really unkept and looked like a drunk. Quite passive aggressive. We ordered 3 mains. The pizza wasn't a traditional Pizza, it looked like the base was pre-made from the freezer. It tasted fine, quite similar to a Tesco freezer vegetarian pizza. The garlic bread was fresh and was lovely. The lamb chops were horrendous. Full of fat and very chewy. My prawn pasta came late about 10-15 minutes so. By this time the garlic bread went cold which is what I wanted to eat my pasta with. The pasta was decent. We sent the lamb chops back and they took it off our bill but they really should have compensated for my late main meal. My partner was eating the pizza whilst I was waiting for my food. I told the owner of the restaurant that I was pregnant and he responded with "you have been a naughty girl" - not very nice to hear in a nice looking Italian restaurant. I felt really offended and horrified he said that. The restaurant itself was very clean and pleasant. The food was below average. Would not go back due to the food, the drunk looking waiter who even touched my husbands shoulder as he hung off the glass balcony from the stairs(!!) and the owner who told me Im a naughty girl for being...