Côte Cardiff Bay — Restaurant in Butetown

My first breakfast at Cote and unimpressed. Four of us had breakfast, I had the vegetarian, the hollandaise sauce wasn't on the plate when it arrived and had to be asked for. The Vegetarian Sausage wasn't the best. My eggs were well cooked. The food was ok but not exceptional and its quite hard to screw up toast.

All of us had sour dough toast, 3 of us had to wait (the other person had it on the side of their plate when the breakfast was served) and were half way through our breakfast before it arrived. I am not sure what their definition of toast is but it isn't mine. Not only did it appear to have been only briefly introduced to the toaster (not put in, just shown it) but it was thick, chewy and cold. The butter we got had been served straight out out of the fridge and was solid lumps, my husband put half a tomato on the top in an attempt to make it spread. If you had cut it smaller it would get softer quicker, others have been known to do this. It would have been be sensible when bringing the toast over to the table as it was for 4 to have a basked wrapped and that all of us go it at the same time. My friend would have liked beans with his "full" breakfast, but its Cote. I assume all the eggs are free range, even though they only make a point of saying some are. I have had better, the service was ok but unlike other places it wasn't full and its clear to see why and its not just price. Cote you need to up your game and you need to know that the definition of Toast is "browned by radiant heat". Sourdough makes excellent toast, suggest you start using Bertinet. Unlikely I...

Firstly to say that the reviews I have just read about Cote in the Bay are not reviews - they are trolls. Each suggest (certainly in the case of not taking too kindly to having the service charge added to the bill) a naivety about restaurant eating.

I have eaten at Cote about half a dozen times now - mostly in parties of more than 10 but last night only three - and cannot find fault with any aspect of the catering and service there. The restaurant staff are charming and accommodating in equal part with knowledgeable and efficient - nothing is too much trouble. The food is excellent and the steak tartare just about the best I've ever tasted certainly in the UK. I have never heard a murmur of a complaint from any of my fellow diners and many of them have returned to Cote themselves since our group visit. They report total satisfaction to me when we meet elsewhere. The restaurant itself is comfortable -the ambience conducive. You can have a conversation without the need for hearing assistance. Finally Cote does what all good French restaurants do - they leave you satisfied after all the courses have been served - making no attempt to pile on three thousand calories per course. The portions are just right for the average foodie and there is expert knowledge on hand to cover vegan, vegetarian, Coeliac and other requirements. In this day and age that has become essential and Cote is very much...

Title: A Disappointing and Potentially Dangerous Dining Experience

Tonight, my dining experience at Côte Cardiff Bay was not only disappointing but also alarming. I ordered a steak, expecting a delightful meal. Unfortunately, what was served to me was far from appetizing; the steak was spoiled. The realization that the meat was not fit for consumption was immediate, and the dish had to be sent back to the kitchen. Consuming spoiled food poses serious health risks, and I was appalled by the oversight.

Adding insult to injury, the response from the staff further soured the experience. Our waitress, while acknowledging the mistake, merely mentioned that we would not be charged for the steak, as though this gesture absolved the restaurant of serving potentially dangerous food. There was no genuine apology, nor were there any attempts to rectify the situation beyond this minimal effort. A more appropriate response would have been to offer a discount on our bill, acknowledging the severity of the mistake and valuing customer satisfaction and safety.

I urge potential customers to reconsider dining at Côte. The lack of attention to food safety and unsatisfactory customer service makes it a place to avoid. No one should have to worry about the quality of their meal or the potential health risks involved when...