During a recent visit to Cambridge I treated my son to a lunchtime meal at The Eagle. I have always enjoyed the food here before. We ordered the Signature Salad With Chicken £14.75 Rocket and baby gem salad with blistered vine tomatoes, roasted peppers, red onion and a sour cream base topped with peri-peri glazed chicken breast & the Signature Salad with Peri Peri Halloumi £14.75 Rocket and baby gem salad with blistered vine tomatoes, roasted peppers, red onion and a sour cream base topped with peri-peri halloumi.
Unfortunately, this £14.75 salad came without the blistered vine tomatoes and roasted peppers. This reduced what had sounded like a lovely salad to a rather disappointing offering & very definitely not worth the price tag.
A member of staff came and asked if the food was ok & I politely mentioned our disappointment with the lack of blistered vine tomatoes & roasted peppers. The level (or rather the zero level) of customer service was totally shocking. He pronounced or rather mumbled that he “didn’t know anything about it,” & rushed off. I assumed at some point either he or the manager or at least a senior member of staff would appear to apologise that what had been promised on the menu had not materialised & my expectation was that having politely bought this to the staff’s attention that it would have been corrected. However, nothing of the sort.
We ate our lack lustre salad & left, disappointed with the food & the...
Read moreI absolutely adored this place!
I stayed here for two nights because, unlike other options in Cambridge burdened with ridiculous service charges, this place not only serves incredible food but is also completely free from such charges!
I tried a variety of drinks, including Guinness, Estrella, and the DNA beer – all of them were fantastic.
On my first night, I ordered the fish and chips, which were remarkably tasty and wonderfully crispy! It surpassed my experiences at other Greene King establishments. I also tried the steak and ale pie, and while the pie itself was delightful, I found the mash and cabbage a bit on the dry side.
The staff were incredibly friendly and helpful, with one small exception. The woman, who I believe was the manager and had dark hair in a ponytail, seemed to need a bit more training. Unlike the other staff members who were fine with me moving the table, she had an issue with it and "assisted" me in moving it back. She claimed it was because it was near the fire escape, but no one else seemed to have a problem, so maybe it's best to let your customers handle it themselves, right?
I'll definitely be coming back for more, especially since there are no service...
Read moreI haven’t been this disappointed in a long time. Living in Sweden, I wont get a Sunday roast unless I make it myself. Hence, during a weekend trip to Cambridge I wanted to make sure that the actual Sunday roast I got was a great one. After reading the reviews I was sold but I was sold a lie.
We arrive at 12:45 to find out that they have run out of chicken. How is it possible to run out of chicken not even gone 13? Seeing as the rest of the items on a Sunday roast are still something I’ve missed I decided to give the beef a try.
Both me and my partner chose the beef and we both had very dry pieces of meat as well as it being filled with sinew. The Yorkshire pudding was dry and didn’t taste of anything, the potatoes were a weird texture where many pieces were just empty and dry on the inside.
The cauliflower cheese and the carrots were nice and the gravy was too. However, that is where it ended.
The atmosphere was nice but unfortunately we were booked at a table that was in the middle of a doorway so people were constantly bumping into my partner and our table.
Utterly devastated and I actually cried after...
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