I wasn't lucky (or patient) enough to eat here so my review is not related to the taste (I bet it is awesome). But, I think the process until it takes you to the table is also part of the experience. I am from London and having short visits to Chelmsford occasionally. First, tried to eat at Moto Pizza during last summer but I was told at the door that it was a 1h waiting queue so I just didn't want to wait that long which was fair. Then last week I was at Chelmsford again and this time I really wanted to have a chance to eat there before getting back to London. Then I showed up at the restaurant around 3pm and asked the waitress how busy it would be around 5:30pm the same say as I was planning to come around that time and go back to London after. She was very nice and friendly replying that there would be some crowd but it wouldn't be a problem to be seated around that time shortly being one person. Then when I finished my stuff, and I went to the restaurant but this time a different lady told me there is a waiting queue of 1h15m. Then I said I am coming from London can I be seated somewhere small she said that I have to wait for 1h15m for that. I was quite shocked to hear that because there were empty tables and I was quite fine to sit on a small table or bar being only one person. And the funny part is that there were no people outside waiting in the queue. Probably they just checked in the queue and spending time somewhere. If I was told that I should come there and get my name written down for the queue I would just stop by and continue my stuff until 5:30pm. And the reservation system is not working for People less than 4 which causes an absolute waste of time and efficiency I think. I can understand that maybe the restaurant just doesn't want customers with less than 4 people but it should have been told accordingly when I was there around 3pm.