McDonald's — Restaurant in Chesterfield

Today I ordered three chili crispy wraps and three mayo chicken wraps. Of course, they told me to wait in the parking lot and that they would deliver. After four minutes, the lady brought the order. She asked to check if everything was correct, so I checked. One wrap was missing. I apologized and she said she would bring it right away. Two minutes passed. Okay, she did, and I went home to eat with the kids. After opening the third wrap, I realized the box was empty. I thought I was going crazy. How could anyone give me an empty box? I couldn't believe who works there? Those blind people, or maybe they were just pranking people. I didn't think twice about getting in the car and going to McDonald's. I asked the shift manager, and a woman in a blue striped basket approached, but without a name tag. I explained what happened and showed her the package containing the pancake itself. The lady apologized and gave me a new wrap. I also got another one for free. Okay, I asked for her name and surname, and she told me why. I said I wanted to file a complaint and she was the change manager. She refused to give me her employee number and name. She turned around and walked away. Something strange, this is the first time I've encountered something like this. Order time: 27/07/2025, 16:25:23, store number: 0878. I hope someone in charge is...

Where do I start? As soon as you turn in you're funnelled into a one way system around a cinema that you cant get out of. I'm not saying it took ages but I turned the radio on after I was served and was shocked to find out that Terry Waite had been released from captivity, America had voted in a black president and Keith Richards was still alive. I went to the drive thru but I didn't realise I had to drive thru Wales to order. I ordered a chicken deluxe, but they'd run out, so I had a Big Mac meal with extra chicken nuggets because id grown even more hungry in the queue. Imagine my surprise when the bill (£9.58) was almost as much as I paid for my first car. The nuggets alone cost more than the last Big Mac meal I bought. And a barbecue dip was extra. I pulled into a parking space to eat. There were no chicken nuggets in my bag and the strawberry shake was chocolate. Did I go back and complain? No I didn't. I'm going on holiday in September and I don't want to miss it queueing in a car park in Chesterfield counting trains as they pass by. The...

Shocking!!!!

Staff refused to serve me at the till so had to use those stupid screens which wasn't working properly so the same member of staff had to come over to sort it out, surely it would have been easier all round to just serve me at the till??

Waiting almost 30 minutes for so called fast food as McDelivery obviously takes priority. Staff just kept saying they were short staffed; there was at least a dozen of them working, maybe if they weren't all walking round like brain dead zombies and picked up the pace just a little they wouldn't have had people waiting so long.

To top it off I then saw a member of staff pick up discarded fries that had been sat on the counter for God only knows how long and put them back in with the fresh fries. It was at this point that I asked for my money back and to cancel my order and the little girl behind the counter gave me lip like a spoilt toddler.

Please don't blame the customer because your staff are slow, incompetent and have no knowledge of basic...