Domino's Pizza - Hemel Hempstead - Central — Restaurant in Dacorum

Awful just awful, rang up the store and ordered the pizza to have a feeling they had got my order completely wrong. Rang back to confirm the order and they read what I apparently had ordered back to me. Missing a garlic bread and a medium pizza (I thought they had changed it).. When the delivery man come he gave me the order minus the garlic pizza bread and small pizza instead of a medium. I asked where the rest of the order was to the response of a grunt and him demanded my card. I asked him to take the order back and he refused until I shut the door. I called the store to speak about my frustration to be called a liar and advised I never ordered what I said. To make things worse he read back the orginal order to me which shows the order was never changed. I asked to speak to the manager to which I was told "I am the manager" I asked for a refund and was told no so I will admit I got annoyed and raised my voice to them to be told I am now black listed from the store. This is after an incident about 3 weekd ago when my ordered never came and I was told I was once again lying and told I have received it.. honestly avoid at all cost as customer service is low in priority in this store. There lucky they got...

So i ordered a family meal deal and the garlic pizza never arrived so i asked where it was ... The women on the phone said to me she could make another one and get it sent out to me or she could put a medium pizza on the computer systerm in my name .... So i said that would be amazinging thank you... I rang up 20 mins later to confirm this and was told its all fine ... However when in dominos tonight i quoted my name and my address and ever showed the the date and time my phone called them to tqlk about the situation but they was not having any of it ... They insulted me and make me look like a idiot infront on 20 people! This in my eyes in very very poor customer service therefore i will be contacting citizen support regarding...

If I could give it a no star I would. Shocking customer service. Unhappy to serve. Came back to comment on wrong order made and the response was to poke my pizza, with unclean hands, and then to basically say "you weren't charged enough". Awful. Over priced pizza, poor customer attitude. By far the worst. Dominoes I've visited. Either go to a different chain or a different pizza place. This place is a poor representation of the domino brand. STAY AWAY Update: Tried dominoes again, still appallingly bad. Customer service was awful Pizza was burnt Guy didn't know what was gluten free or not despite me pointing out the menu said my choice was gluten free. Still the worst excuse of a dominos I've ever been to....