Birds Bakery in Matlock — Restaurant in Derbyshire Dales

Lovely staff in the matlock shop, always very welcoming and friendly. Bought 12 mince pies as lovely as ever, but, the pork pie I bought was awful. It was fresh in on that day because I asked. The meat had no taste, the pastry was under cooked inside and the teeniest bit of jelly which I always think jelly gives it its flavour. My partner hasn't eaten any other pork pies for years because yours were so good but I've been told not to waste my money in future. I hope Birds aren't scrimping on quality like alot of other companies because we know what...

Oh dear. On walking in to an empty shop the lady serving completed her tasks then asked me for my order. I politely responded to then watch her give her attention to a courier/delivery guy who walked in some time after me and then access a screen behind her leaving me hanging...how rude! Customer service keeps...

Went in today 16/8 /2025 Lady who served me was lovely and the fresh cream cakes I purchased were worth every penny Packed with fresh cream these are the best fresh cream cakes we have had for a long time will definitely be returning for more Keep it up piling the cakes with loads of cream...