Alison N (1 review) Well what can I say about our visit other than it totally ruined Mother’s Day and my sons birthday celebration too The food was diabolical the staff where in experienced and the manager Alison was down right rude and unprofessional! Let me tell you this isn’t the first time and it will definitely be our last We had booked a table 4 until 6pm The table was late which was fine as they where really busy We eventually sat down and we waited and waited after ordering a young chap who was serving our table apologised and said if the food isn’t out within the next 3/4 minutes I will start taking dishes off the bill guess what we waited another half hr when it came it was awful and mine was cold the mussels where tiny and cold and I refused to eat it I was offered another dish which I said no as I didn’t want to wait yet another half hour or maybe more I went to speak to the manager and I told her what the waiter had said about taking food off the bill and she wasn’t having it making out I was a liar so I called him over and he admitted he did say this so she basically told him off in the front of me. Absolutely disgusting service from her and she was really rude to me my daughter stepped in because of how she was speaking to me. And she got on the phone to Alex who owns the place and he advised that we only pay for the drinks and to Barr us Which was I can only say a benefit to us as we will never step a foot in this unwelcoming place ever again!!! Totally ruined Mother’s Day and my sons birthday Disgusting !!! Poor management beyond belief and terrible...
Read moreI decided to book Roccos Italian restaurant while looking for a after wedding meal and 'small party' after dining here a few months before our big day.
As you can imagine, this was not a light or easy decision on where to eat after our wedding, and we considered many different locations in close and medium proximity to Roccos.
It is difficult to explain how elated I was with the decision to use Roccos as our evening destination for our special day.
The team at Rocco’s, under Carly’s expert coordination and Alison’s leadership, ensured a smooth and delightful experience for all wedding guests. The exceptional service provided by Lucy, Ellie, Derby, Alexia, and Sam made the evening unforgettable.
My wife and her family are from the US, her family made the point that the food we had on the night was one of the best meals they have ever had, and how much they enjoyed the overall dining experience.
The Rocco's team did absolutely everything in their power to accommodate one of the most important days of me and my new wife's lives. And we will be forever...
Read moreIt's a 4.5 really. It's situated in a great spot in Tickhill, the restaurant is done out well and the atmosphere is great. We found the staff very professional and the service on point and very attentive. Overall the food was really good, the antipasti was great, the risotto was loved by all. I have to admit to having had better pizza (although it was a decent pizza), however, I blame the wife as I was going to have the wild boar pasta but she was debating between pizza & risotto so I sacrificed the wild boar for pizza so she could have both...anything for brownie points..... It is slightly pricey and they do add the service charge which while not making much of a difference to me as I always give 10%+ if the experience is good...I always prefer the choice to do so. One thing that I always rate a restaurant on is whether I'd go back. We all said when reading the menu that there was numerous dishes we'd like to try and afterwards said we'll have to come back and try them...but when it's warm, sunny and we can sit outside. Definitely...
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