Appalled at the customer service me and my partner just received, visited the store at 12:30 23/01/22 and the two employees are not up to protocol when it comes to basic food handling and hygiene, the server who was on bread, assembled the sandwich with the meat filling then proceeded to put salad on the sandwich without changing gloves, total disgrace and total cross contamination with the touching of meat and then salad, the other employee on till had no idea on what he was doing, got all the way to the car to realise he hasn’t cut the two foot longs in half, which is basic subway procedure, with this visit I would not recommend this store to anyone and especially if you are vegetarian or vegan. If I could I put no...
Read moreFrom start to finish a mess. Won't be using this store again. Came in got shouted at and couldn't understand what was being said, the male staff member didn't listen to our order then having to reorder the rest of our food seperate. No pride whatsoever in preparing the sandwich just throwing the ingredients onto the bread. Messed up and overcharged us on the receipt then telling us to get some crisps but not telling us he had already put it through. Just to top it off the female making food luckily not preparing our order had big false nails (not a problem normally) had managed to split her gloves with her nails and carried on using her nail to separate the tomatoes. And final bit the muffins were open and...
Read moreOrdered 2 meals and a child's pack. Child's pack received the sandwich and a cookie and what I assumed to be no drink. No child's box non of the things that make it a kids meal. I questioned some of the items and was told repeatedly it in the bag. I used the fountain drink which for a change was turned on. I asked abou where the fruit shoot was and was told that one of the fountain drinks was the fruit shoot but decided to tell me this after I'd poured them even though we asked for a fruit shoot. Upon arrival at home my partners sandwich was the same as mine instead of what she ordered which was more expensive. Shocking service and this is not the first time it has happened and guarantee it...
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