Chicka Filla — Restaurant in Dudley

I recently dined at Chick-a-Filla and, unfortunately, my experience left much to be desired. The cold chicken was a major disappointment, lacking the freshness and warmth one expects from a reputable establishment. The burnt pizza only added to the culinary letdown, as it reflected a lack of attention to detail in the kitchen.

To make matters worse, the freezing burgers were borderline inedible. I couldn't fathom how a restaurant could serve something so subpar in terms of temperature. It not only affected the taste but also left me questioning the overall quality and hygiene standards of the establishment.

The dining atmosphere didn't compensate for the culinary shortcomings either. The lack of a warm and inviting ambiance further accentuated the negative aspects of the meal. It's disheartening to pay for a dining experience and receive food that falls short of even basic expectations.

I hope Chick-a-Filla takes this feedback seriously and addresses the issues with their food quality and preparation. A revisit to their kitchen practices and a commitment to delivering a more satisfying dining experience would go a long way in redeeming their reputation. Until then, I cannot recommend this establishment based on my...

the prices reflect the quality of the food.

all pieces of chicken (bones) are incredibly tiny and look to have been taken from some sort of underdeveloped chicken, which raises concerns about the food quality and safety as no reputable supplier would be cutting up baby birds !

any time i have ordered from here my food has been absolutely swimming in grease and i have not been able to eat it as i would have had to pour the grease out of the packaging.

that, or missing half of my order.

any time i have visited in person i have had to wait upwards of half an hour whilst people who are presumably their friends (speaking non english language together) are served first.

chips are either soggy or overcooked and donner kebab is absolutely tasteless.

burger buns are always stale and sometimes even mouldy!!!

the only reason i've ever been back is because i'm broke and it's that...

Would rate it Zero if I could. Been a returning customer for a good year now. Never ever again. Ordered food and was missing half the order. Rang them up only to be told to ring the driver we gave him the food, driver said they didnt, back to chicka filla to be told THE DRIVER STOLE THE FOOD THEN deal with it through uber eats. They literally said our drivers keep stealing the food. THEY CLEARLY DON'T CARE for the drivers or customers. No apology, not even willing to resolve the matter. Just didnt care. Happy to take my money but didnt bother to give me the food. All good to blame the driver but awful customer service. DON'T WASTE YOUR TIME, Awful food as well. gone down hill, felt sick after...