The Station Aparthotel — Hotel in Dudley

The bar/pub area looked fun, the check in area looked nice, staircases were pretty but the rooms....omg the rooms...so, we paid for an apartment suite but there was no lounge area, no communal sofa's, just a table and chairs squeezed into a small kitchen area in which the 2 oven tops took 25 minutes to cook an egg. The sink for the bathroom was in the hallway, not in the bathroom itself, literally in the hallway. The furniture was cheap, the stools in the rooms...yes stools, looked like they weren't strong enough to hold the weight of a toddler never mind an adult, the mattresses were hard as rock and we all complained about having no sleep and bad backs the next morning. The TV's were apparently new and weren't connected to the wifi and didn't have freeview, even the employee didn't know what to do when we asked for help. The rooms were absolutely freezing and the radiators were tiny, no where near big or strong enough to heat the rooms. The suites themselves need some major transformations, seems most effort was plowed into the bar area downstairs. Overall disappointed with the...

Hotel staff are friendly by no choice...privacy is non existent - gossip alot behind customers backs - staff are not used to multi-cultural communities so be aware...

Asked for room service from Daniel at reception (as room service is not routine...). Room service is not credible here. Changed bed sheets and had to ask for hoover doing 3 hours after asking prior, cleaners gone home and had to request room service again! Happened on more than one occasion with the same guy on reception.

Also Daniel stole a game I had in the room for my child. Pathetic human being.

Top points - Area is nice as you have dudley zoo view from windows. Rooms nice & spacious, as long as you keep them clean and tidy yourself. Self contained rooms with kitchen and toilet.

Bad points - certain reception staff are rude and condescending, some even reluctant to communicate. Disrespect of staff clearly visible by how they treat you and others differently. Room...

Great potential let down by major issues.

Lovely size room, clean smelling hotel, and a great kitchenette.

Unfortunately, the extreme heat meant we couldn't sleep properly. We turned off the radiator, opened both windows as far as possible, and even opened the door for a while. Though it was -1C outside the large hot pipes in the room kept it too warm all night.

The fake double didn't help either, there really is enough space for a full size double. All rooms should also have a hairdryer.

The restaurant next door is also a huge negative. The staff smoke in the entryway and swear around children. Perhaps instead of sitting around they should spend more time cleaning the tables. Since it took 5 staff members 40 minutes to get an ice cream sundae we didn't even bother buying breakfast there.

Overall for £100 for a room and no breakfast I'd...