As I went to order I noticed the servers couldn't seem more miserable. I looked at the menu and found everything was labelled with cheese which is already a massive turn off as I suffer from a dairy allergy. I asked if I could have a toastie without cheese and made it clear I wanted zero cheese. They said that was fine so I was satisfied. I assumed since they didn't ask about allergies that the toastie I had wouldn't have any risks but when it arrived it was smothered in pesto which I had never had before but was interested to try. I had a couple of bites and immediately I could taste a strange texture so I looked it up and found pesto had parmesan in it. Luckily I didn't have any major reaction however this is just extremely poor and lazy service, the place wasn't busy and to not be checking about allergies especially when someone makes it clear they do not want a certain food is ridiculous. I won't be back and they are lucky I don't take...
Read moreSlow service for breakfast. When you approach the counter there's a sign saying "Exact change only or card payment" which is a pettily passive aggressive way of refusing cash. Even though they had a full menu board they were only doing breakfast rolls because they said they didn't have a chef, it was "..just one of us.." in the kitchen. My wife asked for toast with scrambled eggs, beans and mushrooms. They had no beans and couldn't cook mushrooms, so she ended up with eggs on toast. I asked what was available and was told only rolls. I asked what I could get on a roll and was told anything on the menu. I replied asking if they were really saying that they could cook all the breakfast products and put them on a roll but not on a plate. The response was a shrugged, yes. The girl who brought the tea and coffee was surly. Poor service, poor attitude. My first time here, my wife comes here now and again, but after today neither of us...
Read moreAlways loved it here but sadly really going downhill. Menu really pared back. Toasty was awful, they used to be great. Hardly toasted at all , basically warm bread. Virtually no cheese in it. I did ask for it to be toasted more, it was brought back exactly the same and I was told that was all the machine was capable of. On a positive the scones are...
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