Been twice now so can give a pretty decent review.
First time we went, my two daughters, my partner and I managed to bag two courses each, drinks, ice cream and soft play for under £40. For a young family, in today's climate, that's crucial. The food itself is far superior to your usual Wetherspoons meal and not exactly dearer, if not cheaper if using the right deals/menu.
Second time going, made my opinion concrete of this chain. The staff were awesome the first time, but this time, even more so. They had 160 bookings, payday Friday, birthday parties and a full bar. Despite this, the server at the bar heard my girls ask for pink lemonade and managed to use strawberry syrup and sprite to make them their 'princess lemonade'. Taking time to go the extra mile during a busy shift was very much appreciated.
The young girl running the soft play had a fantastic demeanour with both parents and the kids. In fact, all the staff did. The well mannered guy serving us did well handing service between the restraunt and the bar, managing to keep good patter with us and my daughter's.
Price per head for decent food got us to return, the service and staff is the sole reason we'll be return customer's. Friendly atmosphere brought on by a top team of together staff, keep up...
Read moreWe came in as a family of 4 and as soon we we arrived it was clear it was busy. The girl who welcomed us in took us to our table in a hurry as there were another 3 or 4 sets of people waiting to be seated. Once we were sat down, we were welcomed by another member of staff who cold not have been nicer and more welcoming! I believe her name was Chelsea. She spoke to the children wonderfully and couldn't have done more to make us feel welcome, although she was very busy. She checked in periodically and apologised regularly for the waits. The food was perfect, exactly what you would expect from the Harvester. Hot and plenty of it! We paid via the app which was easy but again Chelsea checked in and made sure it all went through okay as there had been issues with it recently, then once we were in our car and about to drive off, Chelsea came running out with a cherished teddy that our son had left behind, which was above and beyond! Especially as she was so busy! Given this was a busy night our experience could have been very different but the member of staff looking after us made it an enjoyable evening and we all left very...
Read moreI've been here a couple of times for drinks. Always been enjoyable. Friendly staff quick service and not busy.
This visit we brought the family for lunch. Overall the food was good but the experience wasn't too great. I wasn't allowed to go pick my own salad, the waitress held the bowl and served up the choices I made. Whilst it was tasty it wasn't how I'd have plated up the food had I been allowed to do it myself. It was almost empty so not sure what that was all about.
The mini bread rolls are phenomenal though !
Macaroni cheese was good, My burger was delicious, chips were good. My one sticking point is the kids food we ordered. Chicken strips with cheese and a teeny pot of beans.
The chicken wasn't strips at all as you'd expect but actual chicken breast grilled. Now I love that sort of thing, the taste the texture but kids don't always like that, so it went to waste.
It wasn't what you'd normally expect. And the pot of beans needed to be much bigger you're lucky of it got a few spoonfuls out of it.
I will go back for...
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