Don't want to do down a small business in these hard times but equally customers deserve decent grub. Nice enough staff but awful food. Genuinely the worst burger I've ever bought, very dry bun, no sauce or salad and budget supermarket burger, likely microwaved. If I wasn't starving would have left it. Surely expect a homemade or quality juicy butchers burger for the price, but this was way, way below Wetherspoons quality. Cheap coleslaw was served in little plastic tubs like aeroplane food?! Really not a good look nor one I've ever seen in a cafe. How easy is coleslaw to make? £8.50 for a tuna sandwich with cheap mayo, very bad. Worst ploughman's I've ever seen, poorly presented with anaemic pickles and flavourless cheese. Chips were decent TBF and my dad was happy enough with his gammon, eggs and chips but I felt overall massively poor quality and no excuse to serve such awful burgers. Intended as constructive feedback and fair warning to tourists, location is great but food is...
Read moreDisappointing first visit to Cobblestones in a number of years. We visit the area regularly and thought we'd pay a return visit. The food that arrived was barely warm. The sausage sandwich was on cheap supermarket bread, poor quality sausages and not very warm either. The teacakes were also of poor quality and not warm. At the price charged we had expected much better quality food.
We get that times are tough right now, but it felt like corners are being cut on quality to maintain prices.
We had no intent to say anything and wouldn't have written this review either, but on the way out when asked if all was okay we mentioned that the food was disappointing. We got a very snappy response. In most lines of work a complaint would be met with "I'm sorry to hear that" rather than be made to feel we are the wronged ones.
A big plus point was Tom, the guy who served us. We heard he was a new starter, coming from the amazing Foxes Academy. One bright point in our visit...
Read moreOur visit to Cobblestones was a letdown after a great day exploring Dunster. We had only ordered two cream teas but for some reason they forgot the scones and jam.
The teas arrived (vanilla chai and earl grey teabags in a pot) quite swiftly but we didn't receive the scones until we prompted them again after seeing other tables being served their cooked food.
At the very least the lady who took our order was pleasant and the warm scones come a decent size. I was expecting them to provide the local Whortleberry jam but it was just bog standard commercial strawberry jam.
I won't be coming back here because it wasn't even busy and we didn't get an apology either.
Edit: I'm sorry the business owner could only address my minor critique about the jam and not the fact our order NEVER came until we asked them about it. This place does not know how to take feedback and it's visible in their...
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