McDonald's — Restaurant in East Cambridgeshire

It's a McDonald's like any other and the food is a pretty standard affair. If you get lucky the fries are hot and crisp, if you don't they're not. Where this particular McDonald's really excels is in leaving things out of your order. Almost without fail, on every visit I have made somewhere between 5 and 50% of what I've ordered is missing. This is more of a problem if you take away than eat in, but even if you do choose to dine in, expect to have to make a visit to the counter to chase down the missing sauces, fries, etc. (Unless the smiling lady who sometimes assists the diners is there to do it on your behalf. She is in actual fact the best and most outstanding thing about this McDonald's, and she should be praised). If you are brave enough to risk a takeaway order or, perish the thought, a drive-through. You can fully expect a number of items to be missing from your order. This is particularly inconvenient if you did drive-through, because you then must park and go in to the store in order to get those missing items - you may as well have done this to start with and saved 10 mins sat in a 'waiting bay'. Those missing items... which in my experience can be from as little as the sauce for the cheese bites (i mean, when does a McDonald's ever remember this right?) To literally half of a £30 breakfast order! Today I was lucky, i was only missing a double cheese burger. But I wasn't really lucky because I failed to follow me own golden rule of McDonald's ordering (ALWAYS perform a 100% check that all items are present before leaving, preferably on the counter as a reminder of their consistent failing) had I done so, I may have come home with my complete order. But alas, in only checked when I got home, and I was not about to drive all the way back for a cheese burger, as much as I would have enjoyed making a point of how consistently incompetent they seem to be at assembling orders and watching it fall on deaf and ambivalent ears. So in summary, if you enjoy playing a quirky form of food based Russian roulette to decide what, and indeed if, you will eat. Then this McDonald's may be right up your...

Disappointed Thought we'd give it another go and opted for the Large Chicken Legend Meal Deal...... Ha, what a joke! Asked at the booth for two of the above and when we got our order after paying £13.46, discovered that we didn't get the large meal deal, instead got a small chicken fillet in a sesame seed bun with droopy lettuce and a dollop of mayo, fries and a cola but not through the meal deal. If they no longer do chicken legend meal deals the girl who took my order should have advised me and we would have either made another choice or went over to KFC. Talk about being ripped off, we were and on that basis, we will definitely not be visiting again. So to McDonald's, train your staff to advise customers of changes instead of taking my money under false impressions and giving me something I didn't ask for. Disgusting service, disgusting customer interaction and disgusting practices by a global business. To all customers present and future, best question your order because it appears that the staff either don't listen, don't relay the orders properly or just can't be bothered to place your order correctly. It's also worth noting that just a 2mile drive away is one of their rivals, BurgerKing who serve what you ask for and also serve chicken meals. The quality of their food is as good as Maccy D's too and you get what you pay for. I have been in there since and will...

i swear on my life the staff here are trying to get a laugh out of being annoying because they screw up your order every time. you work at McDonald's how hard is your damn job. me and my friend ordered a wrap. they gave her a quarter pounder no bun in a side salad box? hello? what the hell? and then we ordered two wraps again another time, my friend said clearly "another one" of the wrap and we get charged like 2 pound extra cuz we ordered wrap of the day and we're like inflation this happened with the Freddos aswell god. sit down food arrives. we check our wraps because my friend wants no onion and lettuce. suddenly there's bbq sauce in there in the wrap?? since when? anywyas she goes up to the counter and asks them (she waits a bit before they actually come) and I look at the receipt. BBQ wrap. what the hell??? I go up to her and tell her and she's like "I said this wrap tho?" and I'm like "ikr brain dead cows with rabies istg" so they come swap out the wrap but no refund. GIVE ME MY £2 ITS NOT MY FAULT YOU NEED HEARING AIDS. anyways food is good staff are horrible they get my order wrong every single time and always forget the sauces. not to mention if you go and ask them about your wrong order or missing something, IT'S LITERALLY THERE? cant you just actually give me my order instead of being annoying ...I hope they get...