Warrens Bakery — Restaurant in East Devon

Happened on 18.01.2020 .This bakery is AWFUL!! My sister went in and got 2 steak slices, a large sausage roll, a cookie and 3 medium sausage rolls.The was three bags so we picked them up and went home to eat them (we live 15 mins away!) when we got home we realised that the 3 medium sausage rolls were missing ! We went back to complain and the lady behind the counter was extremely rude and said how we should have checked at the time and how nothing could be done even though she was the one that didn't put them there ! She wouldn't even refund us . Another worker was there and she said actually you didn't give them it and the lady behind the counter just rolled her eyes. The lady behind the counter had her hair tied up in a low pony tail and was wearing glasses and was quite short and wide. She is extremely rude and dose not treat her custermers with respect. Do no go to this bakery if you want to be welcomed and...

After ordering a pasty and a coffee to eat in, I was left stunned at being served my pasty in a paper bag. I asked for a paper plate and some cutlery so I could eat in a more civilised manner , and was told “no sorry it’s cheaper for you if we don’t give you a plate. “ How ridiculous! if I’d wanted cheap I would have made my own pasty as the price was certainly not cheap at over £11. For two. So where was my plate? No customer service at all here. Pack the tables away if you are not willing to serve properly. I had to pick at the pasty with my fingers as it fell apart and wasn’t even given a napkin. It’s cheaper for Warrens not to provide their customers with items they might need to wash up, but lousy for the customer. Not a great experience and will go...

Three stars because the staff are welcoming, the place looks nice and clean, presentation of the food and drinks and the selection of drinks but we have had better cornish pasty and sausage rolls the Thai vegetable pasty has an odd mix of vegetables chick peas and red kidney beans not very thai surprised there wasnt even corn. We were going to try the marmite pasty but...