Costa Coffee — Restaurant in East Suffolk

Single handedly one of the most dead venues in Lowestoft, which seems incredibly hard to beat considering most of the high street is astronomically dead. Tables are sticky with spilled coffee and reek with a stench akin to swamp water, likely from reused cleaning equipment. Disabled toilet at the back of the shop is constantly propped open to allow for the pungent smell of discarded body waste to waft through the shop. Upstairs is also never open. The staff are nothing short of rude and disinterested, and give off a very harsh high school bully clique kind of vibe. Absolutely atrocious place to eat and every time I come here I feel nauseous. Finding myself often getting over charged for things as simple as a pump of extra syrup. Very unfortunate as this place could be really lovely with genuinely nice staff members and a good, harsh clean. Definitely would not recommend anyone go here if they don't want to feel sticky and sick by the end of...

I have been frequenting this coffee shop for a number of years and have always found the service to be exceptional and the banter between myself and the staff makes me feel as though I am going into my local. They know my coffee order and even know that in the summer I choose to have iced coffees. They have often let us use the upstairs when it was closed off as I used to meet clients in there. I have been to many Costa's all over the UK but this one is by far...

Obviously there is a smaller helping of sweets and treats due to Covid. So when asking to have some of the marshmallows we had to pay for them. Again, no issue with that. But to only get 3 in a small bowl. They were for our 3 year old, and when I asked for a couple more I was told you'll have to pay for them. This could surely be down to the discretion of the staff. I mean 2 marshmallows. Come on Costa. Other than that the place was clean and the order...