Cooplands — Restaurant in England

Absolute joke of a company 8.45 in the morning and there's lots of people in the shop and you have one woman serving who decides to have a chat for 5 minutes with the woman in front of me. I then order 2 sandwiches and pay for them by card only then to be told they have no tomatoes or bacon it's 8.45 am and you're supposed to do breakfast until 11am how have you ran out already? So I asked for a refund to then be told it will have to be cash as they can't refund to a card, cooplands it's 2025 get with the times I can walk into Gregg's and get served instantly with whatever I want every single time because they have plenty of staff and always make sure they have the stuff ready for the sandwiches....

Just been for a couple of tuna, mayo, sweetcorn with salad sandwiches.. 1st she pulled out plain tuna!!. Said I wanted tuna mayo and sweetcorn. Her reply was I'm going to mix it up for you luv.. Got to work to what can only be described as a pathetic sandwich of plain tuna a dollop of mayo with sweetcorn on top and no salad on both sandwiches!!🤬🤬 Abserlout joke straight in the bin!!.. To busy chatting and not enough listening always the same...

It's alright but the staff seem to take forever loading up certain orders, specifically sandwiches which if you're in a rush like me and there's 3 people in front of you, you'd expect a little bit faster service.

Great place though, used to go here back in secondary every lunchtime. Rewards scheme...