Costa Coffee — Restaurant in England

Me and my carer visited Costa for an afternoon lunch drink and because they also have a disabled toilet here which unfortunately was out of order when we last visited, we were going to sit outside and eat our own sandwiches that we brought with us but the weather was very grim and no sun to warm us so my carer went in to order the cappuccinos and I followed and found a suitable place to sit that wouldn't block anyone wanting to pass by. I asked a nice young lady who was clearing the tables nearby if it was okay to eat our sandwiches and she said it was fine and I do enjoy a good cuppa when eating bread. We found all the staff to be friendly the interior to be of high standards when it comes to cleanliness and hygiene. They do cater for those who have younger children that sit in highchairs as I spotted some nearby to where we sat. We will definitely be visiting again and hopefully they will of got the disabled toilet back to normal. I was informed to use the neighbouring cafe that had a working loo which I headed...

This is one of my favourite coffee shops. However service could be faster some days.. They are a lovely friendly bunch of staff though ... I have my favourite team members as they know me and are a lot quicker than the ones that seem to be on loan from other branches.

I would like to see more food available for gluten free and lactose free customers like myself. Not just the pre package stuff as though are awful and full of sugar. A lovely gluten free cake would be appreciated by a lot of customers I'm sure!

Oh and please do away with the extra charge for alternative milk... It's free for Soya but others we are charged for. That is unfair!!! We are being penalised for having allergies and intolerances!

On the whole though. This is a lovely little cafe with...

Went in for the first time in months to see if it had improved but even then only because Muffin Break has hiked prices and Costa have issued discount vouchers. Ordered 3 items that should have cost £5.70 but was charged £6.10 Wasn't offered a receipt which was screwed up and binned before I could ask for it to check. I then double then triple checked the prices and it should have been £5.70. So the over charge wiped out most of the 25% off voucher. But then bizarrely I was given back the Single Use voucher. It seems the service is as poor as ever. Back to Muffin Break it is despite the...