Costa Coffee — Restaurant in England

I've Popped in for breakfast here twice, first time around service was excellent. However when I popped in today (Sun 29th) at around 10am. We had to wait 10mins to be served even though we was front of the que. No acknowledgement from the staff saying we'll be with you shortly (which would of been totally fine, it's more the fact no acknowledgement was made), when my order was taken. I wasn't asked if I would like source with my sausage sandwich it was warmed up and served plain to me. It was also slightly cold. Normally Costa food it fairly good for what it is. However slightly disappointed with today's experience.

Only other thing to raise and this seems to be an issue across alot of Costa stores. When you visit a costa store bare in mind you are paying a premium for a quality coffee, so in turn I would expect tables to be cleared and wiped down. Today (and a few times in the past at other stores) I've had to clear the...

First time I went, we tried the drive through. We waited for 5 mins without being acknowledged then we were told to wait a minute and they didn't come back so we gave up after another 5 minutes. There was not even anyone in the shop to justify the wait. This time, every single outside table and most of the indoor tables were covered in rubbish. Behind the counter was disusting. Two dirty cups of coffee were sat on the coffee machine and were used to make my coffee the reused again. There were flies everywhere as there was dirty dishes and food left out. There was also someone restocking the baked goods who was touching them without gloves then started touching the indide of the toasties boxes with the same hands. The only redeeming quality are the stadd who are nice as always. Overall, it is an absolutely disgusting place and unlike any other costa I've...

This is one of my three go-to local Costa drive-thrus. I do like this drive-thru and intend to keep visiting, but wanted to leave this review to help others. I've given the place 3 stars as it is below the standards of the drive-thrus at Wynyard and Darlington Retail Park. Quality of food and drink is standard and of great quality, but service does let the experience down. On my most recent visit I ordered 2 lattes and purely by picking them up, could tell one was half full (the froth made it look full), on politely asking the server to top it up, I was politely challenged with a "that's how the lattes are made" which is clearly a stock answer to any unhappy customers. So..to other customers, just stay aware of your drinks to see that the cup is full of liquid and not half froth. That said, it is a good place to visit and generally quiet and quick to...